Restaurant Server

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Greets guest in a courteous and respectable way when seated at station. Takes verbal drink and meal orders according to guest preference. Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance. Maintains cleanliness of his/her stations and pantry. Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Executes the service cycle and team responsibilities at all times. Maintains sufficient knowledge of the menu to execute suggestive selling with all guests. Writes guest check and/or operates POS equipment pursuant to company policies. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. Physical requirements/environment/working conditions: Continuous standing and walking; Must be able to communicate clearly with guests; Exposure to heat, steam, smoke, cold; Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 feet; Must have high level of mobility/flexibility in space provided; Must be able to fit through openings 30 inches wide; Must be able to work irregular hours under heavy pressure/stress during busy times; Bending, reaching, walking; Eye/hand coordination; Must lift and carry serving trays or buss tubs up to 20 pounds for distances up to 30 feet. Supervision received: Receives direction and training from the Associate Manager as to specific procedures and assignments. Knowledge and skill required: Basic skills such as sanitation, safety, and customer service can be taught through in house training. Handyman knowledge and skills. Experience required: None.

Responsibilities

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene; Greets guest in a courteous and respectable way when seated at station; Takes verbal drink and meal orders according to guest preference; Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance; Maintains cleanliness of his/her stations and pantry; Performs side work during shift downtime including but not limited to rolling silverware, restocking cleaning works stations and bussing tables; Executes the service cycle and team responsibilities at all times; Maintains sufficient knowledge of the menu to execute suggestive selling with all guests; Writes guest check and/or operates POS equipment pursuant to company policies; Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction; Ensures 100% guest satisfaction on every visit; Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems; Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Requirements

Handyman knowledge and skills; Basic skills such as sanitation, safety, and customer service can be taught through in house training; Experience required: None; Continuous standing and walking; Must be able to communicate clearly with guests; Exposure to heat, steam, smoke, cold; Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 feet; Must have high level of mobility/flexibility in space provided; Must be able to fit through openings 30 inches wide; Must be able to work irregular hours under heavy pressure/stress during busy times; Bending, reaching, walking; Eye/hand coordination; Must lift and carry serving trays or buss tubs up to 20 pounds for distances up to 30 feet.

Benefits

Health Benefits: Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance; Financial Benefits: 401k, Health Savings Account; Lifestyle Benefits: Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance; Education Benefits: Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!