Retail Manager

Premier location with around 1000 on site that will produce a high end service through the main restaurant, retail outlets and hospitality area. Overseeing all retail lines with in the whole operation to include main restaurant, coffee bars and other outlets. Predominately Monday to Friday working hours although the business is a 7 day operation. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Retail Manager who motivates their team to exceed expectations at every turn.

Responsibilities

Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards; Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business; Continually look to develop your team through mentoring, training, recognition, and empowerment; Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation; Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Requirements

Previous experience as a retail manager within the contract catering sector; Held a role as a senior supervisor within a business similar to BaxterStorey; Have a contagious passion for food and customer service; You draw satisfaction from managing, training, and supporting a team; Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance; Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure; Meticulous organisational abilities; high attention to detail; Concise and effective verbal and written communication; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Excellent strategic thinking and critical reasoning skills; Works according to the BaxterStorey core values

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app; high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme