RN Patient Navigator

Guides patients through the healthcare system, establishing contact with patients, family members, and/or caregiver. Understands the clinical pathways established by the clinical specialty and directs patients to health care services in the organization and in the community for timely diagnosis, treatment and survivorship. Actively identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment for specific diagnosis. Assists the patient and physicians in the transition from active treatment to continuing healthcare.

Responsibilities

Utilize the nursing process to provide patient/family centered care focusing on the physical, emotional, spiritual, cultural, religious, and environmental needs; Coordinate the effective and efficient delivery of patient care services through the application of care management principles; Document in accordance with departmental reporting standards and deliver reports demonstrating outcomes and performance improvement activities; Implement outreach efforts to establish and maintain positive working relationships with key community agencies; Demonstrate the ability to function in a professional setting through active participation in a professional practice model; Communicate effectively to promote sharing of information throughout the continuum of care; Responsible for ongoing evaluation and quality improvement of the Navigator Program and track all activity as defined by departmental and program standards; Work closely with community based service providers to identify and address community needs; Provide age/developmentally appropriate patient care in accordance with Age-Specific guidelines

Requirements

Graduate from an accredited school of nursing, BSN required; Minimum two years' experience as a registered nurse in the specialty required; Current licensure to practice as Registered Nurse in North Carolina; BCLS required; Requires problem solving, decision making and critical thinking; Ability to work in a self-directed environment and with leading teams; Demonstrates ability to work in fast-paced environment with multiple interruptions; Expertise in MS Office; Ability to prepare program reports frequently and efficiently

Nice to have

3-5 years of nursing experience strongly preferred; Certification as an RN preferred; Bilingual preference with fluency in Spanish desirable

Benefits

Day 1 Health Coverage; Education Assistance up to $2,500 per year towards a bachelor's degree and up to $5,000 per year towards a graduate degree; Retirement up to 7% employer-paid contributions; Wellness LiveWell incentives; Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program