Room Service Ambassador

The Room Service Ambassador instructs patients on the Room Service meal ordering system, assesses patients ability to utilize the Room Service System, and assists patients in placing orders, as needed. This role briefly reviews diet basics related to the personalized menu the patient receives and is in constant communication with call center representatives.

Responsibilities

Instructs patients on the Room Service meal ordering system; Assesses patients' ability to utilize the Room Service System; Assists patients in placing orders, as needed; Briefly reviews diet basics related to the personalized menu the patient receives; Is in constant communication with call center representatives; Presents SFHS Room Service Program to patients; Delivers and retrieves room service trays; Completes appropriate Room Service reports; Conducts patient intake studies as necessary; Resolves issues that may affect the delivery of patient meals; Acts as a liaison between patient and other departments as it relates to room service

Requirements

Valid Oklahoma Food Handler's permit; Must have previous hospitality experience or prior experience in a hospital diet office setting; Must possess reasoning, organizational, and time management skills; Strong oral and written skills; Ability to work well with others; Working knowledge of Microsoft Office tools

Nice to have

High school diploma or GED (preferred); 1 year of experience in the hospitality industry or hospital dietary office setting (preferred)