SAP SD Consultant

Our client is a global technology solutions provider headquartered in Vietnam specializing in cutting-edge mobile-centric and web-based IT solutions. They provide a wide range of digital transformation services, IT consulting, and system integration, helping businesses enhance their operational efficiency.

Responsibilities

Receive the knowledge transfer from the incumbent vendor, verify the project document and create manuals if needed; Level 2, 3 support SAP Maintenance projects with SLA committed to the clients; Support hours: Japan time zone (9:00 – 18:00 GMT+9), primarily 8x5 (if customer has any major change, release or urgent issue, working out of service hours could be expected); Solve tickets/changes or customizing updates for the customer; Work with customer business teams & project teams effectively; Understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges; Report to Project Manager/Project Leader; Other tasks as assigned

Requirements

Bachelor/master's degree in Computer science, IT, or a related field; 5+ years of experience as an SAP SD Consultant or in a similar role; 3+ years of experience in SAP Maintenance projects; Professional level in English (4 skills: listening, reading, writing, speaking); Or Professional level in Japanese (N1/N2 4 skills: listening, reading, writing, speaking) + English ~B1; Strong verbal and written communication skills; Ability to work collaboratively and independently; Understanding of software development life cycle and methodologies; Understand and evaluate the business process as-is & to-be; Enable to consult SD processes to customers; Enable to translate the business process into the SAP system; Enable to do configuration in SAP, Testing and providing training to users; Experience in SAP ECC (must have); Proactive and flexible to work across time zones; Strong verbal and written English communication skills (TOEIC 650+ or IELTS 6.0+); Working independently; Withstand high pressure and quickly adapt to new environments; Energetic/Pro-active; Comfortable working in outsourcing environment; Challenge oriented with an enthusiastic mindset to learn new technologies; Constant learner and team player

Nice to have

SAP S/4 HANA (Optional); SAP SD certification is a plus