Seasonal Print Quality Assistant - 2026

Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Print Quality Assistants to join our team for the holiday season, using both design insight and creative talent to provide outstanding service to our customers. You will play a key role in improving the overall experience for customers who have received less than perfect products. As a Seasonal Print Quality Assistant, you will work closely with customers via email to resolve post-print issues and assist with creating new orders. Each case is unique, and you’ll be responsible for identifying problems, reworking design files, and coordinating with our printing facilities to ensure customers receive the highest quality product.

Responsibilities

Work closely with customers via email to resolve post-print issues and assist with creating new orders; Research and thoroughly document the root causes of the replacement order; Proofread and edit design files to fulfill customer orders in service of both productivity and quality expectations; Reference a wide range of resources to determine the best solution for our customers; Work directly with customers over email to design and replace original orders; Work in a production environment to troubleshoot technical, design, and print errors; Work collaboratively with other teams to ensure we deliver outstanding service

Requirements

Must reside in one of the following states to be considered: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI; This is a remote seasonal role starting in late October through December 2026; Must work at least 1 weekend day (Minted is open 7 days a week); Excellent written and verbal communication skills; Ability to think critically to solve problems; Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro; G-Suite experience; Ability to produce high-quality design and work in a fast-paced environment; Ability to work effectively in a team-oriented environment; Flexible and open to new challenges; Ability to learn and work remotely and engage effortlessly with coworkers and leadership; Takes feedback well and is eager to learn more

Nice to have

InDesign; Lightroom

Benefits

Expand knowledge of Photoshop and Illustrator; Experience working with print-ready files; Growth opportunities — excellent for recent grads looking to build a strong resume; Gain customer service experience; Salesforce Lightning experience; Fun, friendly, and diverse team culture