Secop Engineer

The key objectives of this engagement are to: Augment Client’s Security Operations with experienced L1, L2, and L3/L4 resources; Ensure uninterrupted 24x7 operational support for infrastructure security platforms; Improve turnaround time for BAU security requests and operational tasks; Support proactive security operations through structured preventive maintenance; Ensure consistent MIS reporting and operational visibility; Maintain strict adherence to Client’s governance, compliance, and ITSM processes.

Responsibilities

Augment Client’s Security Operations with experienced L1, L2, and L3/L4 resources; Ensure uninterrupted 24x7 operational support for infrastructure security platforms; Improve turnaround time for BAU security requests and operational tasks; Support proactive security operations through structured preventive maintenance; Ensure consistent MIS reporting and operational visibility; Maintain strict adherence to Client’s governance, compliance, and ITSM processes; Firewall policy and ACL implementation and troubleshooting; WAF / IPS / Guardium Management; VPN / MFA / token administration; Website and proxy whitelisting; Blocking indicators of compromise (IoCs); Endpoint security administration (AV, EDR, DLP); Security mailbox and queue monitoring; Configuration management for in-scope security technologies; Support for audit, compliance, and evidence preparation; Participation in disaster recovery drills and readiness activities; Impact and root cause analysis; Adherence to ITSM processes (Incident, Change, Problem) & SLAs; Producing accurate, timely, and complete MIS reports

Requirements

Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field; L3/L4 10+ years of experience in IT security operations; L2 7-10 years of experience in IT security operations; L1 Minimum of 3 years of experience in IT security operations; Relevant industry standard certifications such as CompTIA Security+, CheckPoint, Palo Alto, WAF etc.; Strong knowledge of IT security operations practices; Proficiency in security solutions mentioned in Tech Stack; Excellent problem-solving and analytical skills; Strong communication and interpersonal skills; Hands-on experience with Firewalls: Check Point, Palo Alto, Fortinet; Proxy / Web Security: Forcepoint, Zscaler; WAF / IPS / Guardium / DDOS; Endpoint Security: Trellix / McAfee, EDR, DLP; IPS / NGFW IPS platforms; Identity & Access: MFA / VPN token solutions; ITSM: BMC Helix (or equivalent)