Senior Creative Operations Associate

The Creative Operations Manager will play a crucial role in setting The Farmer's Dog creative group up for success and ensuring our brand is seamlessly brought to life across all channels and touchpoints. In this role, you will be an integral part of our creative development process in our Brand group -- ensuring all of our work is produced with agility, quality, and in accordance with brand standards. The work you help create will help grow our business and our brand, and will help dogs everywhere live healthier, happier lives.

Responsibilities

Serve as dedicated project manager for retail and e-commerce launches, partnering closely with Retail and E-commerce leads to gather requirements, define scope and build comprehensive timelines and project plans for Brand and Marketing teams; Translate complex product and launch requirements into clear, actionable creative briefs and project roadmaps; Own cross-functional alignment between Retail and E-commerce, Marketing and Brand teams, proactively surfacing dependencies, flagging risks and driving decisions to keep launches on track; Schedule, lead and facilitate project meetings including launch kick-offs, creative reviews, cross-functional check-ins and retrospectives, capturing key decisions, organizing follow-ups and distributing clear recaps; Manage project timelines and resource allocations, ensuring the right people are assigned to the right work and that objectives, milestones and completion dates are clearly communicated and up to date; Serve as main point of contact between project stakeholders and Brand and Studio teams, fielding, vetting and routing cross-functional requests to keep work moving; Serve as main point of contact for external agency partners and vendors working on retail and e-commerce projects; Optimize and maintain Brand project management workflows, adapting them to changing demands across brand tools (Asana, Notion, etc) with a focus on supporting retail and e-commerce workstreams; Think outside the box and leverage emerging technologies to innovate the way project problems get solved; Support VP, Production & Creative Operations in developing and refining project management tools and processes for Brand department; Partner with Studio team Producer and Creative Operations Manager to ensure all assets related to retail and e-commerce launches are properly organized and archived in digital asset database

Requirements

2+ years in creative operations and/or project management in a creative agency, in-house creative team or marketing function; ability to balance multiple priorities and tasks with ease; comfortable adapting as project parameters expand and/or change; familiarity with project management tools such as Asana and Notion; Google Suite and Google Calendar experience; DAM systems and other project management tools; ability to build strong cross-functional relationships, effectively facilitate discussions and drive consensus; skilled communicator with the ability to absorb and distill complexity into simple terms to drive decision making; detail-oriented and proactive; thrives as a self-starter; excellent problem-solving skills; ability to prioritize tasks effectively; you love dogs

Nice to have

Creative background and familiarity with design tools and systems

Benefits

Dog-friendly office in SoHo; Market-competitive compensation and equity packages; Comprehensive Healthcare, Dental, and Vision; Company supported mental health benefits; 12 week paid parental leave; Competitive 401k plan with company match; Flexible PTO; Discounted fresh food for your pup; Pet interrupting video calls (and in-person meetings) is now a feature, not a bug