Senior Director, IT Infrastructure & Network

7‑Eleven is seeking a Senior Director, IT Infrastructure & Network to lead a largescale, enterprise-wide infrastructure transformation during a critical period of modernization and growth. This leader will be accountable for stabilizing and modernizing our core infrastructure while enabling strategic initiatives that directly impact store and customer experience, enterprise system reliability, and long-term scalability.

Responsibilities

Lead a multi-year IT infrastructure transformation program; Envision, design, build and transition to a future-state “north star” foundation; Drive modernization decisions through ROI-based investment discipline; Ensure steady-state reliability and resilience across infrastructure services; Oversee teams responsible for incident response, change management, network stability, and service continuity; Lead and monitor SLAs, outage communications, and high-volume ticket environments; Manage a large, enterprise-scale infrastructure budget; Orchestrate and maximize value from complex, multi-year strategic vendor partnerships; Optimize spend through strategic sourcing and architecture decisions; Lead, scale, and mature a complex, multi-disciplinary infrastructure organization; Build a strong leadership bench by coaching, developing, and empowering senior leaders; Define and communicate an infrastructure vision tied to business outcomes; Serve as a trusted partner to Store Operations, Digital, Finance, Procurement, Legal, and HR organizations; Challenge the status quo where appropriate, while decisively executing against agreed roadmaps

Requirements

Bachelor’s degree required

Nice to have

10+ years of progressive leadership in IT infrastructure, transformation, and vendor management; Proven experience leading large-scale infrastructure modernization programs; Data center architecture and migration; Network and telecom in large, distributed retail or comparative environments; Cloud platforms (Azure and AWS strongly preferred); Strong technologist who can coach, develop, and inspire leaders; Able to articulate the “why”—business vision and benefits—not just the technology; Experience managing large capital and operating budgets across multiple cost centers; Retail, multi-site, or high-volume transaction environments preferred