Senior Director, IT

We are seeking a Senior Director of Information Technology to lead the full spectrum of internal technology at a high-growth AI infrastructure company. This role oversees three core functions: IT Service Desk (end-user support and service delivery), IT Systems Engineering (infrastructure, networking, and systems administration), and Enterprise Technology (business system administration, vendor management, and platform configuration). This is an opportunity to lead a technology organization at a company that is itself building the infrastructure that makes AI possible.

Responsibilities

Lead a technology organization spanning service desk, infrastructure, and business systems, with direct reports at the Director and Senior Manager level; Define and own the multi-year enterprise technology roadmap — assessing current architecture, forming a clear technical opinion on the target state, and guiding technical teams and business stakeholders toward alignment and execution against that vision; Champion AI adoption across IT operations — leveraging AI to automate workflows, increase team capacity, and reduce manual effort at scale; Set the strategic vision for how internal technology enables business growth — from end-user support through foundational infrastructure and business systems to automation; Oversee identity and access management (directory services, SSO, MFA, role-based access controls) and the complete IT asset management lifecycle; Oversee IT Service Desk: end-user support, service delivery, and service level management; Oversee IT Systems Engineering: infrastructure, networking, endpoint management, and systems administration; Oversee Enterprise Technology: administration, configuration, and vendor management for core business platforms; Manage vendor relationships, contract negotiations, and technology budgets across all functions; Partner with Security, GRC, and Compliance to meet audit and regulatory requirements; Partner with business leadership across Finance, Operations, HR, and Legal to prioritize and deliver; Report on technology health, delivery throughput, and investment efficiency to executive leadership

Requirements

12+ years in technology leadership, with at least 5 years managing multi-function IT organizations spanning infrastructure, business systems, and engineering; Direct experience leading large-scale ERP implementations or transformations (NetSuite, SAP, Oracle, Workday, or similar) — including vendor selection, system design, data migration, change management, and post-go-live stabilization; Track record of building and scaling teams — hiring leaders, developing talent, and creating structure in a growth environment; Experience with or strong understanding of AI-assisted development and modern software delivery; Experience in compliance-regulated environments (SOX, SOC 2, or equivalent) without letting compliance become an obstacle to delivery; Proven cross-functional partnership — this role serves every business function and requires trust and the ability to translate between technical and non-technical leaders; Strong vendor management, contract negotiation, and build-vs-buy decision-making experience; Executive communication skills — technology strategy, risk, and investment tradeoffs to C-suite leadership; Experience in a high-growth environment where speed matters and process must be built alongside delivery

Nice to have

Experience at an infrastructure, cloud, or AI company; Experience leading technology modernization or transformation — actively evolving how technology is delivered, not just maintaining what exists; Familiarity with hybrid infrastructure environments including public cloud and private cloud; MBA or equivalent business strategy experience; Bachelor's or Master's degree in Computer Science, Information Systems, or related field

Benefits

Competitive compensation and equity packages; Restricted Stock Units; Paid time off, paid holidays & leave of absence programs; Comprehensive health, dental & vision insurance; Employer contributions to HSA account; Paid parental leave; Paid life insurance, short-term and long-term disability; Professional development & tuition reimbursement; Mental health & wellness support; Commuter benefits (parking & transit); Cell phone stipend; 401(k) Retirement plan with company match up to 4% of salary; Volunteer time off; Global travel insurance & emergency assistance; Daily meals allowance; Additional perks & programs specific to location