Senior ERP Manager

Cricut is seeking a strategic and business-focused Senior ERP Manager to lead the evolution and operational excellence of its SAP S/4HANA Cloud ecosystem. This role will drive ERP transformation through strong business partnerships, AI-enabled innovation, and scalable SAP architecture aligned with Clean Core principles.

Responsibilities

Lead the evolution and operational excellence of Cricut's SAP S/4HANA Cloud ecosystem; Drive ERP transformation through strong business partnerships, AI-enabled innovation, and scalable SAP architecture aligned with Clean Core principles; Partner with Finance, Operations, E-Commerce, Customer Care, and Sales teams to enable business growth, process simplification, automation, and data-driven decision making; Serve as the primary IT partner for Finance, Supply Chain, Manufacturing, Procurement, Warehouse, and Fulfillment teams; Lead SAP S/4HANA Cloud initiatives including enhancements, upgrades, quarterly releases, integrations, and transformation programs; Oversee operational excellence, governance, and continuous improvement of SAP S/4HANA Cloud; Lead and mentor internal ERP teams, consultants, and managed service partners; Establish operational KPIs, support SLAs, release governance, and delivery standards; Ensure compliance with SOX, cybersecurity, audit, and enterprise governance requirements

Requirements

Bachelor's degree in Information Systems, Business, Engineering, or related field; 15+ years of ERP experience with 5+ years leading SAP environments and enterprise programs; Strong experience with SAP S/4HANA Cloud, SAP BTP, and Clean Core architecture; Knowledge of SAP AI capabilities including Joule and Joule Studio; Understanding of SAP Business Data Cloud and enterprise analytics strategy; Strong functional expertise in SD, MM, FI/CO, PP, and Warehouse & Logistics integrations; Proven leadership in large-scale ERP transformation and cross-functional stakeholder management

Nice to have

SAP S/4HANA Cloud and/or SAP BTP certifications; Experience in manufacturing, consumer products, retail, or supply chain environments; Familiarity with Agile and product-oriented delivery models

Benefits

Medical, Dental, Vision coverage; 401(k) match; generous PTO; tuition reimbursement; yearly lifestyle stipend; exclusive employee discounts; relocation assistance