Senior FP&A Manager, Sales

PagerDuty is looking for a Senior Manager to serve as the primary finance business partner for our go-to-market organization. You will own the analytical backbone of how we plan, forecast, and measure our sales engine - this includes ARR and revenue forecasting, expense management, variance analysis and headcount planning. This is a high-visibility role. Your work will directly inform CRO and CFO decision-making, quarterly guidance inputs, and board-level reporting. We are looking for someone who is highly analytical and strategic, and who can move seamlessly between the granular details of a forecast model and the big-picture 'so what' for leadership. We are actively building an AI-first finance function and expect this role to lead by example and modernize how work gets done.

Responsibilities

Act as a strategic partner to the sales leadership team, leveraging deep financial knowledge to provide expert guidance, actionable insights, and recommendations on financial strategy, investments, and resource allocation to support company growth; Own the GTM operating model by building and maintaining pipeline, retention and ARR forecasts, driving weekly forecast cadence with sales leadership and reconciling bottoms-up views against top-down targets, pressure testing gross and net retention assumptions through cohort analysis and renewal pipeline health, and translating ARR forecasts into revenue forecasts using a revenue waterfall; Drive annual planning cycles by leading the sales finance workstream in annual planning and quarterly forecasting, including S&M expense-to-revenue targets, productivity assumptions, and scenario modeling; Own expense management, providing variance analysis for the sales organization and highlighting risks and opportunities; Support Sales Compensation by partnering with Sales Operations, Revenue Operations and Accounting to manage headcount, capacity planning and commission design, aligning to the broader go-to-market strategy; Elevate tooling by building durable, self-serve reporting (dashboards, models and AI-assisted workflows) that reduce manual cycles and raise the altitude of the team's work; Communicate at executive level, preparing crisp analyses and materials for the CRO, CFO, CEO, and Board and translating complex data into clear decisions

Requirements

6–10+ years of progressive finance experience, with at least 3 years in FP&A or sales/GTM finance at a SaaS or subscription software company; Strong financial modeling skills; Strong SQL skills, comfortable pulling and validating your own data; Deep fluency in SaaS metrics; Solid grounding in core accounting concepts and revenue waterfall mechanics; Demonstrated experience partnering cross-functionally; Strong executive presence - comfortable challenging assumptions while maintaining trusted relationships; Meticulous attention to detail; Ability to lead projects and provide clear guidance to others; Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment; Ability to work independently and collaborate as part of a team; AI fluency using Claude to improve how Finance works, not just what Finance produces; Familiarity with an EPM tool such as Anaplan or Pigment; Experience using Salesforce to understand opportunities, accounts and customers; BA/BS in Finance, Economics, or related field

Nice to have

Public-company experience strongly preferred; Experience with pricing/packaging transitions, consumption models, or usage-based revenue a strong plus; Familiarity with Zuora and Zuora Revenue is a plus; MBA/CFA a plus

Benefits

Competitive salary; Comprehensive benefits package; Flexible work arrangements; Company equity; ESPP (Employee Stock Purchase Program); Retirement or pension plan; Generous paid vacation time; Paid holidays and sick leave; Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO; Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws); Paid volunteer time off: 20 hours per year; Company-wide hack weeks; Mental wellness programs; Eligible for bonus, commission, and/or benefits