Senior Manager, Business Analytics

We're looking for a Senior Manager, Business Analytics to lead the team that powers data-driven decision-making across Grow. You'll manage the Business Analytics team of 5+ analysts and report into the Senior Director, Business Operations. The scope is horizontal by design: your team partners with leaders across Customer Ops, RCM, Credentialing, Clinical, Strategic Partnerships, Provider Experience, and Finance, giving each function the insights, reporting infrastructure, and recommendations they need to operate effectively. You will define the Business Analytics strategy, build scalable infrastructure, and lead the team that ensures leaders have the insights and tools they need to operate effectively.

Responsibilities

Define and lead the Business Analytics strategy for every operational function at Grow, managing a pod-based team that supports Grow horizontally across multiple departments; Partner directly with department leaders to turn ambiguous business questions into clear analysis, and clear analysis into decisions; Own the development of dashboards, reporting frameworks, and KPIs that give departments what they need to operate and make decisions; Lead, coach, and scale a team of analysts, moving them from executing requests to owning the recommendations that drive business impact; Build an AI-native analytics team by staying constantly current on new AI tools and capabilities for data and applying them to make your team more effective and efficient; Communicate insights and recommendations clearly to senior stakeholders, partnering with leaders to influence strategy, execution, and tradeoffs through data

Requirements

8+ years of experience in a quantitative role within fast paced technology environments, including experience leading data analytics teams that support multiple departments across a company; Managed a team of 5+ analysts and experience scaling a team's size and its bar for output; Operate horizontally by instinct, comfortable holding many stakeholders and domains at once; Track record of coaching analysts from technically correct to here's what this means and what we should do; Outcomes-obsessed, can point to specific business changes your team drove; Hands-on fluency with AI tools, with a real example of turning AI-driven work into a measurable change in team output; Operated in a growth-stage environment, comfortable with ambiguity and shifting priorities; Strong stakeholder management and communication skills, comfortable partnering with and presenting to senior leadership; Fluent in SQL with the ability to set technical direction and roll up your sleeves on complex analyses or modeling work; Proven track record of partnering with Operations, Finance, and GTM teams to influence strategy, execution, and tradeoffs through data; Motivated by improving access to mental health care and energized by owning ambiguous, high impact problems

Benefits

Comprehensive medical, dental, vision, life, and disability coverage; No cost access to therapy through the Grow platform; Retirement savings programs and equity opportunities; Flexible Time Off, Paid Holidays & Winter Break; Up to 18 weeks of paid parental leave and a new child stipend; Mental Health Mornings/Afternoons; Wellness & Development Stipend; Commuter Benefits; Home Office & Meals support; Additional Perks including wellness memberships, virtual care, pet insurance discounts, and global travel assistance