Senior Manager, Contract Manufacturing

As a Senior Manager, Contract Manufacturing at The Farmer’s Dog, you’ll own the relationship with multiple manufacturing partners and serve as the intermediary between them and internal TFD stakeholders. While serving as their day-to-day point person, you’ll also gain a deep understanding of their processes and needs. You’ll use that information to drive improvement at the co-mans, work on long-term capital projects, and inform conversations on strategic capacity planning. This role reports directly to the VP, Contract Manufacturing.

Responsibilities

Own the relationship with multiple manufacturing partners and serve as the intermediary between them and internal TFD stakeholders; serve as the primary point of contact for manufacturing partners from day-to-day contact to weekly calls and quarterly business reviews (QBRs); establish and report critical metrics including RFT, OTIF, cost per lb, yield, and complaint rates; act as the liaison for the manufacturing partner within TFD, explaining capabilities and reasoning behind decision making and prioritization; collaborate cross-functionally with P&P, FSQR, R&D, and other groups; drive projects that improve throughput, performance, and product quality while decreasing product cost; lead root cause analysis and corrective actions for service or quality failures and proactively identify and mitigate operational risks; work with legal and leadership to establish contract terms, advise on strategy, and review potential capital investments; support projects from ideation through execution utilizing TFD’s commercialization, qualification, and verification tenets; partner closely with planning to review capacity needs and commitments both short- and long-term.

Requirements

3–5 years of experience in the food or beverage manufacturing industry; skilled in plant operations management, engineering, supply chain, distribution, consulting, and/or procurement; experience in MS Office (Excel, Word, PowerPoint, and Access) and Google Workspace (Docs, Sheets, Slides, Forms); outstanding project management and problem-solving skills, with the ability to think creatively and drive results; comfortable collaborating with cross-functional teams including Supply Chain, Finance, Accounting, Planning, Procurement, and FSQR; thrives in fast-paced settings with an assertive, proactive approach; desire to approach work as a continuous learning opportunity; comfortable with up to 50% work-related travel; based in NYC or open to relocating to NYC; able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter; an owner with excellent problem-solving skills and ability to prioritize tasks effectively with strong attention to detail; detail-oriented and proactive, thrives as a self-starter and excels in managing multiple projects simultaneously; skilled communicator with ability to absorb and distill complexity into simple terms; loves dogs.

Nice to have

Experience with negotiation and contract manufacturing development (preferred).

Benefits

Dog-friendly office in SoHo; market-competitive compensation and equity packages; comprehensive healthcare, dental, and vision; company supported mental health benefits; 12 week paid parental leave; competitive 401k plan with company match; flexible PTO; discounted fresh food for your pup; pet interrupting video calls (and in-person meetings) is now a feature, not a bug.