Senior Microsoft Intune Engineer

This role is part of a Global Endpoint computing team, responsible for development, standardization, and management of the company’s global PC and mobile device infrastructure.

Key Performance Measures

- The availability of the Microsoft Endpoint manager services to the business.
- Delivering project goals to the required standard and on time.
- Resolving personally assigned incident tickets promptly to the expected standard.

Responsibilities

Manage and maintain a global co-managed Intune and Configuration Manager environment with of over 25,000 endpoints; Develop and perform software deployments and operating system configuration changes using various software development & automation techniques.; Provide direct 3rd line end user support for escalated PC and mobile device issues and needs.; Work with vendors as needed to resolve application or end user issues.; Identify improvements in existing functionality and recommend enhancements.; Manage and deliver project activities as part of the overall roadmap.; Be able to investigate issues under tight time constraints and be able prioritize work accordingly.; Be able to work with minimal supervision.; Write and maintain appropriate documentation

Requirements

Bachelor or Master degree with relevant background (e/g Information Systems), or similar Proven track record of successful projects in the area of Microsoft Endpoint management; 5 years’ experience supporting Windows client OS with minimum of 2 years supporting Windows 10/ 11; 5 years’ experience developing, implementing, and administrating Microsoft Configuration Manager / MECM and Intune; Good understanding of where endpoint management fits into wider IT and reliant \ dependent technologies (AD, GPO, Entra, Networking etc…); Endpoint management Certified preferred.; Proficiency in PowerShell scripting.; Problem solving skills coupled with a strong customer focus.; Excellent communication both written and verbal.