Senior Product Manager

We are seeking an experienced Senior Product Manager to help transform how couples discover, evaluate, and connect with wedding professionals, and how wedding professionals find high-intent couples who are a strong fit for their businesses. The Knot Worldwide operates a large, two-sided wedding marketplace.

Responsibilities

Own the product strategy, roadmap, and execution for a meaningful area of The Knot’s wedding vendor marketplace, potentially spanning search, discovery, recommendations, matching, personalization, or vendor evaluation; Develop a deep understanding of both sides of the marketplace and make product decisions that improve customer outcomes while strengthening marketplace health; Identify and address marketplace challenges such as relevance, liquidity, supply quality and coverage, matching efficiency, trust, conversion, and the balance between customer experience and monetization; Partner closely with data science, engineering, and design to develop and improve ranking, recommendation, matching, and personalization experiences; Define the signals, data, and feedback loops needed to improve marketplace relevance and product performance over time; Use experimentation, behavioral data, customer research, and marketplace metrics to evaluate opportunities, make tradeoffs, and measure impact; Establish clear success measures across the funnel, connecting improvements in discovery and matching to meaningful customer and business outcomes such as engagement, qualified vendor interactions, bookings, vendor value, and GMV; Drive outcome-focused execution from discovery through launch and iteration, helping the team learn quickly while maintaining a high bar for product quality; Collaborate with adjacent product teams to ensure marketplace experiences connect coherently with the broader wedding-planning journey; Communicate product strategy, evidence, decisions, and tradeoffs clearly to senior leaders and cross-functional stakeholders

Requirements

5+ years of product management experience, including meaningful experience building products for a two-sided or multi-sided marketplace; A track record of owning a complex product area from strategy and problem definition through launch, measurement, and iteration; Experience balancing the needs of multiple customer groups and making thoughtful tradeoffs among customer experience, marketplace health, and business outcomes; Strong product judgment, including the ability to define ambiguous problems clearly, evaluate options, and drive decisions with incomplete information; Strong analytical skills and experience using behavioral data, experiments, marketplace metrics, and qualitative research to generate insights and evaluate impact; Experience working closely with engineering and data science on technically complex or data-powered products; A track record of building high-quality consumer experiences that change customer behavior and produce measurable business outcomes; Clear, structured communication skills, including the ability to explain strategy, priorities, decisions, and tradeoffs to technical, commercial, and executive audiences; A bias toward outcomes over outputs, with the discipline to iterate, change direction, or stop work when the evidence does not support continued investment; Direct experience owning consumer search, recommendations, ranking, matching, personalization, or marketplace discovery products; Experience with relevance systems, including query understanding, retrieval, ranking, recommendation models, cold-start problems, or feedback loops; Experience defining and improving marketplace health metrics such as liquidity, match quality, conversion, supply coverage, customer satisfaction, retention, or transaction volume; Experience in a marketplace involving considered purchases, services, local businesses, or infrequent but high-value customer decisions; AI fluency with relevant AI tools

Benefits

Private health insurance; Life insurance; Employee assistance program: on-demand mental health assistance program for any professional or personal matter; Optional salary advances; Tax relief options: pre-tax savings for food, transport, daycare and work related training expenses; Gym membership discount; Personal time off: 23 working days of holidays per year + additional days each year considering the application of the max. annual working hours of the Collective Bargaining Agreement; Other leave entitlements: enhancements to statutory leave permissions, for instance: maternity, paternity, childcare, illness and others to support work-life balance; Work from home allowance (40€/month); Food allowance (55€/month); Employee gifting; Signature events; Employee resource groups; DEI & Sustainability councils; Robust communication and feedback channels; Focused Fridays; Recognition incentives; Local events; GROW program; TKWW University for Employee & Leader development; Employee referral program