Senior Product Manager

The Senior Product Manager sets a clear, compelling product vision and is accountable for executing it. They are a self-starter, a visible organizational leader, a hands-on problem solver, and a relationship builder. The Senior Product Manager continuously builds institutional knowledge that spans all teams and functions within the company as well as a deep understanding of the evolving competitive landscape. They translate that vision into an executional roadmap, and drive it to delivery across web, mobile and MCP. They go deep into how each client segment actual works by sitting with users, mapping end-to-end workflows, and translating what they learn into product features. They own feature prioritization and the backlog. They will author stories and participate in the agile product development cycle.

Responsibilities

Segment Depth: Develop an expert-level understanding of each client segment's end-to-end workflow and translate that understanding into product requirements, features, and prioritization decisions; Customer Focus: Champion the voice of the customer across all initiatives, gathering and synthesizing customer needs and pain points through quantitative data and qualitative insights; Product Vision & Roadmap: Own, articulate, and execute a clear product vision and strategy, leverage insights from market research, competitive analysis, customer feedback, and performance metrics to prioritize and shape the product roadmap, and lead quarterly and annual planning; Product Evangelism: Serve as the primary advocate for your product internally and externally, lead product rollouts, develop training materials, documentation, and lead virtual and in-person product demonstrations; AI-Enablement: Drive the integration of AI-driven solutions within your product, identify where AI can improve clients' processes, prototype with current AI tooling, evaluate models and vendors, and write prompts, agents, and evals; Delivery Excellence: Collaborate with design, engineering, and quality assurance teams to ensure timely and high-quality delivery, and participate in agile ceremonies such as sprint planning, backlog grooming, and sprint reviews; Metrics & Data-Driven Decisions: Establish and maintain KPIs for your product, build processes to track, analyze, and review data; Cross-Functional Leadership: Lead cross-functional teams by coordinating stakeholders across departments such as sales, marketing, legal, and customer support, and drive alignment on priorities

Requirements

7-10 years of relevant experience as an Agile Product Manager; Experience developing both a SaaS web and mobile app; Excellent communication and leadership skills, with the ability to influence across all levels of the organization; Experience leading and motivating product teams in a fast-paced environment; Exceptional problem-solving, strategic thinking, and analytical abilities; Demonstrated ability to set a product vision and execute against it by developing and delivering product strategies and roadmaps for scalable SaaS platforms; Proven track record of learning a customer segment's workflow in depth and converting that insight into shipped features; Working fluency with AI technologies — hands-on experience applying LLMs and AI tooling to real product problems — plus a command of ethical AI practices and human-in-the-loop design principles; Familiarity with OKR process and agile development methodologies

Benefits

Annual discretionary bonus based on performance; 15 PTO days, 10 legal holidays, and sick days; Comprehensive medical, dental, and vision plans; Match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans; Commuter benefits and corporate gym rate; Development opportunities through the LinkedIn Learning platform; Free snacks and beverages in the office; Friday happy hour and Summer Fridays; Year-round corporate athletic league; Casual work environment, team building, and other social events