Senior QA Lead – AI & Automation (10+ Years)

Role Overview We are looking for a Senior QA Lead with strong expertise in AI-based application testing and API automation to lead quality initiatives across our AI-driven products, including a Meeting Assistant (Agentic AI) and Legal SDL platform. This role will drive QA strategy, ensure high-quality releases, and build scalable automation frameworks.

Responsibilities

Define and own the overall QA strategy across AI-driven products; Lead end-to-end testing for Agentic AI systems (meeting assistant, conversational workflows); Drive API-first automation strategy and ensure high test coverage; Validate AI/ML components including prompts, responses, and model behavior; Establish test frameworks, CI/CD integration, and quality gates; Collaborate with Product, Engineering, and AI teams to ensure testability and quality; Manage test planning, execution, reporting, and release sign-offs; Mentor QA engineers and build a high-performing QA team; Define metrics, dashboards, and quality KPIs

Requirements

10+ years of experience in Software QA / Testing; Strong expertise in API Automation (Postman, RestAssured, PyTest, etc.); Hands-on experience in UI Automation (Selenium, Playwright, Cypress); Experience in AI/ML testing (LLMs, chatbots, conversational AI); Understanding of: Prompt validation & response evaluation; Hallucination detection; Model output validation; Strong knowledge of test management practices and tools (JIRA, qTest, TestRail, ADO); Experience in CI/CD pipelines (Jenkins, GitHub Actions, etc.); Strong debugging and root cause analysis skills; Ability to own QA delivery across multiple products; Strong stakeholder communication; Proactive quality ownership and decision-making

Nice to have

Experience with Agentic AI systems; Exposure to NLP / LLM evaluation frameworks; Performance testing of AI systems; Knowledge of cloud platforms (AWS/Azure)