Senior Quality Engineer

Newhaven Display is seeking a high-energy, detail-oriented Senior Quality Engineer who thrives on taking ownership and driving high-level technical strategy. In this role, you won’t just be “checking parts”—you will be a key architect of our quality standards and a technical leader across our organization. We are looking for a professional with the natural leadership ability to bridge the gap between engineering, our global supply base, and our customers, ensuring every display we ship exceeds industry expectations. This is a high-impact position designed for someone who is as comfortable performing a deep-dive failure analysis in the lab as they are acting as a strategic steward for our compliance and quality systems. If you are a technical expert who enjoys mentoring teams, influencing cross-functional processes, and shaping the future of a quality department, we want to hear from you.

Responsibilities

Own and ensure total compliance with environmental and statutory requirements, including RoHS, REACH, and Conflict Minerals; Immerse yourself in our customer base to understand their unique requirements; ensure our internal standards are perfectly aligned with their expectations; Evaluate and revolutionize our in-house testing processes (including DVT, HALT, and Reliability testing) to establish industry-leading benchmarks; Collate and analyze quality KPIs to prioritize Corrective Actions and drive high-impact Engineering Change Orders (ECOs); Execute targeted initiatives to improve product quality by analyzing specification changes and their impact on the overall portfolio; Direct the execution of Customer Failure Analysis and Supplier Corrective Actions (SCARs); Set up and maintain rigorous testing documentation and procedural controls across all locations; Manage and train operating staff on test procedures, approvals, and quality methods; Be a champion for change and a teacher of new, more efficient quality practices; Assess our global supply base to ensure their quality capabilities meet Newhaven’s high standards; team with vendors to resolve part-family defects at the source; Facilitate communication between departments to drive quality initiatives from concept to successful validation

Requirements

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field; 5+ years in a Senior Quality or Process Engineering role; Proven ability to read and write schematics and technical specifications with high precision; Expertise in Failure Analysis, Metrology, and Reliability testing (HALT/HASS); Deep familiarity with global electronics regulations (RoHS, REACH, Conflict Minerals); Excellent writing skills with the ability to draft professional, technical communications for customers and stakeholders; Proficiency in data analysis tools (Minitab, JMP, or similar) and CAD software (SolidWorks/AutoCAD); Superior attention to detail; Strong organizational skills and the ability to effectively multi-task in a fast-paced environment; Strong commitment to customer service; Natural ability to lead teams through change, delegate effectively, and influence processes across the company

Nice to have

Electronics/Display experience is a huge plus

Benefits

Competitive salary; Paid time off (PTO) to explore your passions; Medical, dental, and vision insurance to keep you covered; 401(k) with company contribution to invest in your future; Career advancement opportunities within a growing tech company