Senior Software Engineer, Site Reliability Engineering

Thumbtack's Site Reliability Engineering team focuses on creating and maintaining a reliable, secure, and scalable platform vital for a seamless user experience. As a key contributor, you will design and support resilient systems, prioritizing high performance, availability, and throughput, with a focus on minimizing service disruptions, downtime, and latency.

Responsibilities

Design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services; Set the architectural direction of infrastructure and platform services while supporting the engineering organization; Design and implement tools and processes used for deployment, change, service, and infrastructure management; Troubleshoot and debug critical systems throughout the SDLC; Contribute to the evolution and performance of capabilities we provide to engineering as a platform organization; Capacity planning and demand forecasting, anticipating performance bottlenecks; Participate in rotating on-call duties

Requirements

Extensive fluency in AWS and Linux; Ability to effectively read, write, and debug code in programming languages like but not limited to: Python, Go, PHP, Javascript; Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP; Ability to decompose complex problems while understanding the tradeoffs necessary to deliver impact; 5 years of experience managing infrastructure and systems; Demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment; Ability to communicate clearly and effectively to cross functional partners of various technical levels; Passion for reducing toil and improving developer experience