Senior Solutions Engineer (f/m/d)

Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Solutions Engineer. As a Senior Solutions Engineer focused on enterprise pre-sales, you are the technical bridge between our enterprise prospects and our AI-powered decisioning platform. You will partner with the Sales Team to architect AI-driven solutions for the world's most innovative financial institutions.

Responsibilities

Discover and translate customer's strategic priorities and problem statements into high impact Agentic AI use cases leveraging Taktile during the sales process and throughout the Enterprise sales cycle, focusing on uncovering high-value AI use cases that justify significant investment and strategic partnership; Lead the design and execution of proof-of-value projects that combine customer data, ML/AI models, and Taktile’s platform to demonstrate strategic ROI. Build technical prototypes and demos leveraging the Taktile platform that simulate production-grade integrations and workflows; Collaborate with partners and customers to design and build solutions in Taktile's Agentic Decisioning Platform; Lead proof-of-value projects and communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives; Work with product management to share competitive intelligence and prospect insights gathered during the sales process, helping shape Taktile's AI product roadmap and positioning strategy; Create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function; Lead the discovery for new use cases and implement them on the platform to assess product-solution fit. Provide feedback to our product team and share results of your discovery with go to market functions

Requirements

You excel at navigating complex Enterprise organizations with stakeholders across different levels of seniority and including both technical stakeholders (e.g. Principal Engineers, Data Scientists) as well as business stakeholders (e.g. Risk Managers, Credit Analysts); You have 3+ years of hands-on experience writing production Python code; You are curious and customer-centric. You enjoy learning about our customers’ and prospects’ businesses and helping them solve challenges; You are able to plan and manage the technical scope of Proof of Concepts (POCs) and technical evaluations. You excel at managing multiple high-stakes prospects simultaneously while partnering with Sales to drive deals to close; You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business; You are collaborative and work well with your peers in Marketing, Sales, Product, Engineering and the Customer Success team; You have a proven track record of supporting high-contract-value enterprise deals. You understand that winning an enterprise deal requires more than just good code—it requires strategic positioning, deep discovery, and the ability to handle complex technical objections; You are open to a hybrid work model and can work from our Berlin office at least three days per week

Nice to have

At least 3-5 years of experience working within Enterprise Solution/ Sales Engineering in B2B SaaS, or in a senior technical consulting role; General understanding of REST APIs (design, integration, authentication); Experience building, tuning, or deploying ML models (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow) in production settings; Experience with AI use cases in financial services (e.g. fraud detection, credit scoring, underwriting) is a strong plus; Comfortable explaining how a model works to both a technical stakeholder such as a CTO and domain experts such as Credit Risk Managers; Domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.)

Benefits

Work with colleagues that lift you up, challenge you, celebrate you and help you grow; Make an impact and meaningfully shape an early-stage company; Experience a truly flat hierarchy and communicate directly with founding team members; Learn from experienced mentors and achieve tremendous personal and professional growth; Receive a top-of-market equity and cash compensation package; Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes; Use the equipment of your choice including meaningful home office set-up