Service Administrator

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are currently seeking a passionate, energetic, and engaging Service Coordinator to join our team.

Based in Pinjarra and reporting to the National Lead Planner, you will be responsible for planning and executing service, repair and maintenance work through the assigned team of Technicians in WA.

Responsibilities

Organising and maintaining Field Technician induction & training registers.; Maintaining customer's portals including monitoring induction requirements, uploading HSE insurance certificates.; Raising purchase requisitions for job-related expenses and following up on orders.; Coordinating goods receiving processes to ensure accuracy.; Processing expense reimbursements in a timely manner.; Setting up and maintaining customer master data with accuracy and consistency.; Support month-end closing activities.; Provide support and assistance to the Lead Administrator.; General branch administration support and tasks as required.; Awareness of ISO 14001 and 45001 standards.

Requirements

Good Customer Service (internal & external); Demonstrate excellent communication and interpersonal skills at all levels; Organised and time management skills; Ability to prioritise workloads; Administration qualifications, skills and experience, min 2 years; Use initiative and attention to detail to find the best possible solution or process; Possess a polite and friendly manner, a positive attitude and professional presentation; Excellent verbal and written skills; Ability to work autonomously; Can do attitude.

Benefits

A competitive base salary, based on experience; The ability to work from home one day per week upon successful completion of probation period.; A 15% Bonus based on agreed KPI’s; The opportunity to participate in the Employee Share Scheme; The chance to be part of a supportive team environment; To be recognised and take advantage of hundreds of discounts and rewards through the MyKonecranes Rewards program; Support and encouragement to develop your skills with local training opportunities available; Our key objective is to improve the safety, productivity, and sustainability of our customers’ operations today and in the future. Get started with a reputable global organisation and apply today!