Shipping Specialist

Responsibilities

Stay up-to-date with changes in customs laws and regulations; Conduct regular audits of shipping and customs procedures; Perform tariff classification and ensure correct customs documentation for all imports and exports; Submit import/export permits via TradeNet/Crimsonlogic and liaise with customs brokers; Manage the application of Strategic Goods permits for dual-use products; Ensure all incoming and outgoing shipments are properly packaged, labelled, and ready for dispatch; Coordinate with warehouse staff to manage physical handling of goods; Work closely with logistics, finance, and other departments; Collaborate with customs brokers, freight forwarders, and third-party service providers; Track all shipments from initiation to delivery, resolving issues or delays promptly; Maintain accurate and updated records of customs-related activities and documentation; Perform regular internal audits to identify areas for improvement; Review freight cost, packing material cost and all costs related to logistics; Track and analyze logistics costs; Manage vendor billing; Upload freight costs into system; Perform ad-hoc tasks assigned by superior

Requirements

Degree with major in Supply Chain or other Business-related studies; 1-3 years of experience in shipping, logistics, and customs affairs or related fields, fresh graduates are considered; Experience in handling import/export shipments, packaging, and customs clearance; Familiarity with TradeNet/Crimsonlogic platforms for permit applications; Demonstrated strong communication and negotiation skills, with solid data analysis capabilities to support decision-making; Fluent in English and Mandarin, with the ability to effectively collaborate with cross-border teams, particularly with stakeholders in China; Proficient in Microsoft Office applications (Excel, Word, PowerPoint), with strong capability in data handling, reporting, and presentation; A collaborative team player with a proactive, solution-oriented mindset; adaptable to dynamic environments and willing to take on additional responsibilities or role rotations; Open to continuous learning and capable of adopting advanced technologies and practices, including AI, automation, compliance frameworks, and customs regulations

Nice to have

SC401 customs declarant certification is a plus; Experience working with customs brokers, freight forwarders, and third-party logistics providers is preferred

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k) retirement plan with company match; Paid parental leave after three months of employment; Paid time off including vacation, personal time, sick time, floating holidays, and company holidays; Flexible spending and health savings accounts; Life and AD&D insurance; Short- and long-term disability coverage; Legal assistance; Supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance; Commuter benefits; Well-being initiatives; Peer-to-peer recognition programs