Spa Therapist

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Spa Therapist

As a Spa Therapist, you will deliver an exceptional guest experience by providing professional, high-quality spa treatments and services to guests. This role requires excellent communication skills, attention to detail, and a thorough understanding of various therapeutic techniques to ensure each guest enjoys a rejuvenating and personalized experience. The ideal candidate will be well-versed in spa therapy, demonstrate a warm and welcoming demeanor, and maintain high standards of hygiene and professionalism.

Responsibilities

Deliver Spa Treatments: Perform a wide range of spa treatments, including massages, facials, and body treatments, customized to meet individual guest needs.; Maintain Professional Standards: Uphold cleanliness, organization, and sanitation standards within treatment rooms and spa areas.; Guest Interaction: Engage with guests in a friendly, professional manner, providing product recommendations and answering any questions to enhance their spa experience.; Product Knowledge: Stay informed about spa products and techniques, actively recommending appropriate items to guests to support their wellness journey.; Inventory Management: Monitor supplies and communicate replenishment needs to ensure treatment rooms are always stocked.; Adherence to Safety Protocols: Follow all health and safety regulations, especially concerning skin sensitivities and contraindications to ensure safe treatments.

Requirements

Education: Certificate or diploma in Spa Therapy, Massage Therapy, or a related field is required.; Experience: Prior experience as a Spa Therapist in a luxury resort or hotel setting is preferred.; Certifications: Must hold internationally recognized certifications/diplomas such as ITEC, CIDESCO, or CIBTAC .; Skills: Proficient in various massage techniques, facials, and spa therapies, strong understanding of anatomy and physiology.; Customer Service Orientation: Excellent interpersonal skills, ensuring a warm and professional guest interaction.; Flexibility: Ability to work varying shifts, including weekends and holidays.; Attention to Detail: High level of detail-oriented skills to ensure guest satisfaction and high treatment standards.

Benefits

Engage in conservation efforts and help preserve wildlife.; Enjoy sustainable adventures with exclusive rewards.; Celebrate locality and heritage in a vibrant community.; Advance your career with global development opportunities.; Drive change through impactful social initiatives.; Collaborate with a passionate, innovative team.