Sr Solution Architect

As a Solutions Architect, you will be the trusted advisor helping our customers unlock the ultimate value of Couchbase. You will work directly with customer engineering teams, blending high-level architectural coaching with hands-on professional service delivery. If you love solving complex, real-world data challenges, designing cutting-edge AI-ready architectures, and guiding enterprise customers from design to production, this role is for you.

Responsibilities

Lead Customer Engagements: Guide short- to medium-term on-site and remote client engagements. You will lead architecture and use case reviews, sizing, performance tuning, and deployment topology planning to get Couchbase up, running, and optimized; Solve Complex Technical Challenges: Work hand-in-hand with customers to solve deep technical problems from initial design through to production operations, managing hands-on troubleshooting and escalating issues when necessary; Architect for the Future of AI: Help customers implement AI solutions and data platforming best practices, leveraging Couchbase’s advanced features like indexing, SQL++, Full-Text Search, Vector Search, and Columnar technologies; Own the Lifecycle: Assist with all phases of Couchbase implementations, including installation, deployment topology planning, and establishing operational best practices; Be a Trusted Advisor: Act as the technical product expert, comfortably communicating and presenting complex architectural concepts to audiences ranging from developers and architects to C-level managers; Drive Internal Innovation: Contribute to internal technical projects, including software development, benchmarking, and troubleshooting; Collaborate Globally: Partner closely with sales and pre-sales teams to handle technical escalations and identify growth opportunities within existing accounts; Share Knowledge: Author internal and external technical collateral, such as reference architectures, whitepapers, and best-practice guides.

Requirements

Database Expertise: 5+ years of experience in enterprise back-end software consulting, with a strong focus on database technologies (SQL, NoSQL, or Distributed Databases); Cloud Proficiency: 2+ years of experience working with major Cloud platforms (AWS, Azure, GCP), including cloud troubleshooting and performance tuning; Development Background: A strong foundation in application design and development, with familiarity in traditional RDBMS schema modeling and configuration; AI & Modern Tech Savvy: Experience engaging with developers and utilizing AI-assisted development/evaluation techniques (e.g., Gemini, Claude); Problem-Solving Mindset: A rigorous diagnostic and troubleshooting process, with a proven track record of resolving complex, end-to-end technical issues; Exceptional Communication: Stellar presentation and communication skills, with the ability to articulate technical solutions concisely to both highly technical and non-technical stakeholders; Education: BSc in Computer Science, Engineering, or an equivalent technical field; Languages: Fluency in English is required.

Benefits

Generous Time Off Program; Flexibility to care for you and your family; Wellness Benefits: A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs; Financial Planning: Retirement program and Business Travel Insurance; Career Growth: Be valued, Create value approach; Fun Perks: An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees; And much more!