Staff Finance Systems – Order to Cash, Credit & Collections

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The Staff, Strategic Finance Systems Manager – Order to Cash is a hands-on subject-matter expert responsible for operating, enhancing, and supporting enterprise receivables and collections capabilities across Oracle Cloud ERP (Accounts Receivable) and GetPaid. This role combines strong finance and accounting fundamentals with deep system expertise to enable accurate credit management, billing, cash application, collections, and dispute and deduction resolution.

You will work directly with business partners and finance stakeholders across the order-to-cash cycle while also performing light system configuration, data validation, and process support across credit, billing, cash application, collections, deductions, and related domains.

Responsibilities

Suggested Skills

- Order-to-Cash (O2C)
- Oracle Cloud ERP
- Credit & Collections Management

Responsibilities

Support end-to-end order-to-cash processes — credit review, invoicing and billing, cash application, collections, and dispute and deduction resolution — within Oracle Cloud ERP (AR) and GetPaid, ensuring accuracy, completeness, and timeliness.; Maintain and enhance receivables processes and rules supporting credit scoring and limits, collections and dunning strategies, cash-application matching, and deduction handling.; Apply strong finance and accounting principles to validate AR balances, reconcile cash application, and support accurate aging and receivables reporting.; Perform light system configuration within Oracle ERP AR and GetPaid, including customer and credit master updates, collections and dunning strategy setup, cash-application matching rules, and dispute and deduction reason codes.; Support configuration and ongoing operation of receivables modules such as credit management, collections worklists, cash application, and deductions.; Partner with Finance Systems or Engineering teams on larger enhancements, testing, and deployments.; Engage directly with business and finance partners to understand credit policy, collections priorities, billing requirements, and dispute-resolution needs.; Translate business needs into system-enabled receivables solutions, balancing customer experience, accuracy, and scalability.; Communicate receivables insights, DSO and collections trends, and tradeoffs clearly to drive alignment and informed decision-making.; Independently drive receivables workstreams, system improvements, and operational processes using a metrics-oriented approach (DSO, Collections Effectiveness Index, unapplied cash, dispute cycle time).; Serve as a go-to resource for complex questions related to Oracle ERP AR and GetPaid functionality, credit and collections logic, and cash-application behavior.; Identify issues proactively and recommend solutions grounded in both financial insight and system understanding.; Act as a functional product owner for order-to-cash system capabilities, supporting backlog prioritization, requirements definition, and solution testing.; Contribute to roadmap discussions for credit, collections, cash-application, and deductions enhancements, informed by user feedback and system constraints.; Collaborate effectively across Strategic Finance, Controllership, Order Management, Systems, and Data teams.; Share knowledge, contribute to documentation and best practices, and support continuous improvement in receivables operations.

Requirements

Bachelor's Degree in Business, Finance, Accounting, Business Analytics, or a related field AND 10+ years of experience in finance, FP&A, finance accounting, order-to-cash, or related roles, OR equivalent experience.; Experience in receivables accounting, credit, collections, and cash application.; Hands-on experience with Oracle Cloud ERP (Accounts Receivable) and/or GetPaid, including credit, collections, cash application, and/or deductions use cases.; Ability to work independently on complex analyses and system-enabled receivables processes.

Nice to have

Experience configuring or supporting credit management, collections, cash application, and deductions in Oracle ERP or GetPaid.; Experience supporting billing and invoicing and revenue-adjacent activities within the order-to-cash cycle.; Prior experience in a functional product manager or product owner role for finance systems.; Experience partnering directly with business teams during credit, collections, and dispute-resolution cycles.