Staff Strategic Account Manager

The Staff Strategic Account Manager is responsible for driving revenue growth, customer success, and long-term strategic partnerships across a portfolio of assigned enterprise-level accounts. This role acts as the primary commercial advisor to customers, helping them achieve their business and engineering objectives through Altium’s platform, solutions, and services. Working closely with executive stakeholders, technical teams, and internal cross-functional partners, the Staff Strategic Account Manager develops and executes strategic account plans, manages complex sales cycles, and identifies opportunities to expand customer value while ensuring high levels of customer satisfaction and retention.

Responsibilities

Serve as the primary commercial advisor for a portfolio of assigned enterprise customers throughout the customer lifecycle.; Develop and execute strategic account plans aligned with customer business objectives and Altium’s growth strategy.; Drive revenue growth by identifying expansion opportunities across business units, geographies, and product portfolios.; Build and maintain trusted relationships with executive, business, and technical stakeholders across customer organizations.; Provide accurate forecasting by proactively managing account risks, dependencies, and customer timelines.; Lead complex enterprise sales cycles involving multiple stakeholders, procurement teams, and executive decision makers.; Negotiate commercial agreements, including new business, renewals, contract amendments, and strategic commercial terms.; Coordinate cross-functional teams — including Solution Engineering, Professional Services, Sales Operations, and Legal — to successfully execute customer strategies.; Deliver compelling presentations tailored to executive, business, and technical audiences.; Maintain accurate opportunity, pipeline, forecasting, and customer engagement information within Salesforce.; Travel to customer sites, executive meetings, and industry events as required to support account management and business development (approximately 20% of work time).

Requirements

Willingness to work in a full onsite model (5 days per week in the office).; 3+ years of experience selling to large enterprise accounts (company revenue €500M+).; You are an individual contributor who enjoys ownership, operates with a proactive mindset, learns quickly, and navigates new situations while optimizing processes.; Languages: you need to be fluent in English, Dutch, Finnish, or Swedish at a fluent level is a strong bonus.