Student Accounts Specialist

We are seeking a passionate full-time Student Accounts Specialist to join our Campus Scholars team. Your primary responsibilities will include processing ledger card charges, student billing, past due account follow up, account prorations, packaging non-title IV funding and collections processes.

Responsibilities

Processing ledger card charges; Student billing; Past due account follow up; Account prorations; Packaging non-title IV funding and collections processes; Package payment plans and set up automatic emails/texts payment reminders; Post student payments and respond to student inquiries regarding payment plans; Review and post charges after add/drop period; Remind students of delinquent payments and notify Student Success Coaches if a student becomes two months overdue; Notify Student Success Coaches if final payment in quarter has not been paid prior to term end; Work with Financial Aid to ensure packaging is updated for students identified as not funded or underfunded; Work with Financial Aid before new academic year starts for continuing students to identify students that will have new payment plans and work with SAS II to get payment plans set up; Process student account prorations

Requirements

Minimum of 2 years of direct experience working in the student accounts functional area in a college or university setting; Minimum of 1 year experience working in financial aid; Bachelor's degree in a related field (e.g., finance, accounting, or education); Detail-oriented with the ability to manage multiple tasks and meet deadlines; Ethical and professional conduct, ensuring confidentiality and privacy of student information; Excellent communication and interpersonal skills to provide clear and concise information to diverse audiences; Experience with Microsoft and Google applications

Nice to have

Relevant certifications or professional development in financial aid administration

Benefits

Medical, dental, and vision insurance; 401(k) match; Fertility benefits via Carrot; Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office); Flexible Time Away + paid holidays; In-office lunches for our Atlanta office; Social events - happy hours, birthday celebrations, holiday parties, & more; Equity grant; Opportunity to make an impact