Survey Fieldwork Specialist

Guidepoint's Market Research Team is hiring a Survey Fieldwork Specialist to help scope feasibility, conduct outreach and recruit respondents for online quantitative global market research studies. This position would be expected to work hours aligned with US-based colleagues on the East Coast. This project is an individual contributor role and will not include people management responsibilities.

Responsibilities

Send outreach to survey respondents to invite them to complete custom surveys for Guidepoint's market research team; Schedule and tailor initial outreach and reminders to help maximize response rates; Search for and design outreach lists on a project-by-project basis, ensuring high-quality, relevant individuals that would pass screening criteria are included; Coordinate with custom recruitment partners, both internally and externally, to collect additional sample for projects as needed; Investigate, troubleshoot, and provide recommendations for projects fielding more slowly than expected; Monitor and respond to internal and client requests for custom quantitative survey projects, providing timely and accurate pricing and feasibility; Search databases of current respondents and past projects to assess Guidepoint's reach for specific audiences; Ask questions, coordinate with research analysts and team leads, and recommend audience designs that will best drive successful research outcomes; Share pricing proposals for recruitment, either directly with prospective clients or with internal teams; As-needed, set up redirects in Qualtrics and coordinate with end-clients and third-party survey hosting vendors to ensure respondents can enter and complete surveys and meet compliance and legal standards; Communicate with project managers (and end-clients, as needed) on project status updates and questions; Other duties as required

Requirements

2+ years experience coordinating and scheduling outreach (via email) to potential respondents for market research studies, and monitoring and troubleshooting progress on surveys in-field; Comfort drafting localized English-language marketing and outreach language to potential survey respondents to maximize response rates, tailoring outreach language and timing to respondents' job and demographic profile; Comfort and experience with designing and scoping quantitative B2B research projects; Experience navigating searchable databases to test feasibility for recruitment and build participant email lists based on requested targeting criteria; Comfort with Qualtrics, Forsta, or other common survey distribution tools

Nice to have

Experience with quantitative research among medical/biopharma professionals

Benefits

Competitive compensation; Employee medical coverage; Central office location; Entrepreneurial environment, autonomy, and fast decisions; Casual work environment