System Administrator I

Systems Administration provides design, implementation, maintenance, and support services for server level enterprise applications and medical devices. System Administrators (SysAdmins) are responsible for maintaining end-to-end knowledge of, assessing the impact of organizational change on, and identifying the opportunities and threats surrounding the systems they support. Systems Administration also assists ancillary IT groups (Radiology, Lab, Pharmacy, etc.) as a tie back to HITS (Health Information Technology Services) and an escalation point for systems issues.

Responsibilities

Serves as a Tier-II support resource; Functions as a coordination point for issues related to systems between all IT teams; Maintains usable systems for end-users and works with vendors or internal hospital teams to resolve system issues; Maintains documentation on system technical configuration, contacts, and functionality; Plans and schedules system upgrades and updates; Protects hospital assets and information by maintaining secure systems; Verifies application logs and monitoring tools to resolve data integrity issues; Verifies systems complete scheduled backups and can be restored in a disaster; Maintains knowledge of applications and functional areas entering application data; Manages print queues and printing workflow; Creates, schedules, distributes, and prints reports; Models, designs, monitors, and supports system interfaces; Resolves application, workstation, and server issues under stressful conditions; Maintains subject matter expertise for assigned systems; Communicates effectively with system vendors; Understands technical concepts including databases, networking, hardware, software, interfaces, medical devices, desktop support, and operating systems; Performs analysis for new system requests; Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Requirements

Bachelors Degree in Computer and Information Science or 2:1 equivalent experience; 3 or more years of experience in a related Information Systems field

Nice to have

Master's Degree in Computer and Information Science; 1 or more years of experience in a healthcare setting; Technical certifications related to ITIL, Windows Administration, Linux Administration, or other IT or system related field of study