Systems Engineer (Ironclad), Legal Ops

Higgsfield AI is seeking a Legal Systems Engineer to build, customize, and connect the systems behind our contracting, procurement, and revenue operations. This role will sit within the Legal team while supporting systems and workflows that span the broader organization. You will work across Ironclad, Ramp, HubSpot, and other business-critical tools, partnering closely with Legal, Finance, RevOps, Sales, and other cross-functional teams. This is a hands-on individual contributor role for someone who can combine strong technical systems expertise with sound operational judgment. This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration.

Responsibilities

Own the design, build, and ongoing improvement of Ironclad intake forms, workflows, approvals, templates, clause libraries, and data across every agreement type; Manage Ironclad users, permissions, and SSO to ensure confidential and privileged information remains appropriately restricted; Maintain system documentation and establish scalable processes for ongoing administration and support; Troubleshoot system issues, manage vendor escalations, and train users across teams; Build and maintain integrations between Ironclad and HubSpot, Ramp, Hex and other business systems; Use the Ironclad API and other integration tools when native connectors do not meet business requirements; Build reliable integrations with appropriate monitoring, error handling, retries, and operational visibility; Identify opportunities to automate manual workflows across Legal and other business functions; Develop contract and SLA dashboards covering turnaround times, backlog, contract value, renewals, and expirations; Improve data quality and consistency across connected business systems; Build reporting that gives Legal and business teams clear visibility into workflow performance and operational priorities; Partner with stakeholders to ensure systems data can support day-to-day decision-making; Run a disciplined release process across business systems, including testing, owner sign-off, scheduled releases, and release notes; Coordinate system changes across stakeholders to minimize disruption and maintain reliability; Establish repeatable standards for testing, deployment, and documentation; Build secure AI connections to Ironclad and other business systems; Partner with Legal and technical stakeholders to identify practical ways to use AI and automation across business workflows; Ensure AI-enabled integrations appropriately account for access controls, confidentiality, and system permissions

Requirements

5+ years of experience in Legal Systems or a similar technical operations role; 5+ years of experience building in Ironclad; Proficiency with Python or JavaScript/TypeScript, SQL, REST APIs, webhooks, and OAuth; Demonstrated experience building reliable integrations with monitoring, error handling, and retry logic; Familiarity with contracts and sound judgment when handling confidential and sensitive information; Strong ownership and the ability to work independently in a fast-moving startup environment; Strong cross-functional communication skills and the ability to work effectively with Legal, Finance, Sales, and technical teams

Benefits

Equity through the company's stock option program; Comprehensive benefits including medical, dental, and vision insurance; Competitive 401(k) retirement plan with company matching; Opportunity to work on ambitious AI products alongside a highly experienced, international team; Significant ownership, direct impact, and opportunities for professional growth as the company scales