Team Leader - 2nd shift Customer Returns

BASIC JOB FUNCTIONS / RESPONSIBILITIES: Ensure associates work safely and follow all applicable Company and OSHA safety procedures and standards. Conduct safety training. Lead 5S activities on shift or in area. Foster continuous improvement across the area and lead projects to improve processes. Track hour by Hour Production/Dept. Metrics. Maintain KPI visual factory. Lead KPI Report Outs. Prioritize work and manage competing priorities. Make production and staffing decisions. Pull schedules in SAP. Manage shift to shift transitions. Ensure quality standards and scrap goals. Direct sub-groups/teams within a department or process. Interface with associates, coaches, engineers, plant staff, etc.

Responsibilities

Ensure associates work safely and follow all applicable Company and OSHA safety procedures and standards; Conduct safety training; Lead 5S activities on shift or in area; Foster continuous improvement across the area and lead projects to improve processes; Participate on multiple kaizen teams, learn and utilize lean tools in work area; Provide feedback for reviews; Provide training to department associates; Track hour by Hour Production/Dept. Metrics; Maintain KPI visual factory to include updating and posting charts, spreadsheet, or other critical info; Lead KPI Report Outs - deliver and report on metrics; Prioritize work – utilizing resources and support teams to manage competing priorities; Make production and staffing decisions or alternate arrangement to ensure that schedules /expectations are met - maximum output; Pull schedules in SAP for production or depts. using SAP, manage past dues for assigned areas; Manage Shift to Shift Transition by meeting daily with previous shift and following shift to review production conditions, schedules, and ensure adequate supplies for shift operation; Foster/promote positive shift to shift relations; Direct sub-groups/teams within a department or process; Manage break/lunch schedules; Ensure quality standards are followed by associates; Ensure that established scrap goals are met; Review scrap data and report issues to production management; Interface and work with associates within and across departments, coaches, engineers, plant staff, etc; Perform other duties or task as assigned

Requirements

HS Diploma or equivalent; 2 years’ experience in manufacturing; Must be able to pass all assessments required for the position; Minimum level of MS Office proficiency & basic computer skills, SAP, e-mail, etc.; Strong verbal & written communications skills; Ability to maintain confidentiality when dealing with people, projects, and issues; Acceptable performance as demonstrated through past performance reviews, attendance, coach’s assessment, references, etc.; Ability to prioritize and manage multiple priorities and achieve objectives in a fast paced environment; Be able to lift 45 lbs; Must be able and willing to perform area job task responsibilities; Must be able to lead and motivate a team

Nice to have

Comprehensive knowledge of the processes and equipment in the department/area; Prior leadership or management experience; Exposure to lean manufacturing tools - willing to participate in Continuous Improvement Training

Benefits

Annual bonus plan based on company and individual performance; Role-based sales incentive plan; Robust health plans; Market-leading 401(k) program with a company contribution; Product discounts; Flexible time off benefits; Adoption benefits; Employee Resource Groups (ERGs)