Team Leader

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

Provide customers with a heartfelt and memorable experience each and every time they visit; Deputise for the management team and resolve any issues that arise in their absence; Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork; Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible; Lead by example, making sure the team have everything they need so the shift runs like clockwork; Make sure the team maintain high standards and that customers are kept happy

Requirements

A great eye for detail, making sure every pint is poured to perfection; Be a role model to the team on giving great service and making sure every customer receives a warm welcome; An ability to think on your feet and adapt to whatever challenges arise during a busy shift; A positive can-do attitude and be a real team player; Sufficient spoken and written English to perform the role safely and understand allergen controls

Benefits

Competitive salary; Pension contribution; Chance to further your career across brands, with training and development at each level through apprenticeship programmes; 33% discount for you and 15% for your loved ones on all brands; 50% discount for you and 25% for your loved ones at Greene King Inns and hotels; Free employee assistance program covering mental health, well-being, financial, and legal support; Enhanced, family-friendly maternity and paternity policies; Refer-a-friend bonus of up to £1,500; Wagestream access to wages before payday; Retail discounts of up to 30% at Superdrug and exclusive discounts with Three Mobile