Team Leader - The Place to Eat, John Lewis Glasgow

When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Job Title: Team Leader

Location: John Lewis Glasgow

Reports to: Manager /General Manager

Contract Type : Full -time

Job Purpose

This role encompasses working any days of the week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, whilst ensuring the smooth running of the location. This role is primarily front of house.

Responsibilities

Ensuring the customer experience is maintained to the highest standard at all times.; To ensure food safety compliance is followed at all times.; To be responsible for a specific area or food offering, with flexibility to rotate to a new area if needed.; To organise deliveries , checking delivery notes, and reporting any discrepancies .; Assisting with clearing tables.; Assisting with any team queries , supporting the management team.; To carry out daily team briefings and assist with any team queries.; To ensure all legislative and government guidelines are adhered to, such as Health and Safety, Food Safety and COSHH.; To work on tills, following the cash handling procedures, taking orders and serving food and drinks.; To assist with the development of the team, providing training where required, especially on the areas of the food and beverage service , supporting management in the delivery of labour effectiveness targets.; To attend all training and development course as requested.; To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.; To carry out any other reasonable duties as required by management.

Requirements

Positive can -do attitude; Strong communication skills; Good organisational skill; Ability to work under pressure to meet the business needs; Reliable and able to work well within a team; Self -motivated and proactive