Telepharmacy Technician - (Onsite - Store 016664 Saint Charles, IL)- Full Time

Telepharmacy Technicians play a critical role in delivering CVS Health's brand promise within Telepharmacy Remote Dispensing Pharmacy (RDP) locations. They manage day-to-day pharmacy operations, follow Standard Operating Procedures, communicate with the Supervising Pharmacy/Pharmacist and Telepharmacy Tech Team Leader, and deliver operational and service excellence. Anticipated weekly hours: 40. Typical pay range: $17.00 - $27.00.

Responsibilities

Be responsible for daily pharmacy operations with Pharmacist oversight from a separate Supervising Pharmacy location; Follow company SOPs at each workstation; Oversee safe and secure operation of the Remote Dispensing Pharmacy, including serving as keyholder, keeping alarm and safe codes, and protecting pharmacy product integrity, especially refrigerated products and controlled substances; Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations; Complete controlled substance prescription tasks, including counting, capturing images, and maintaining inventory; Complete any additional CII prescription fulfillment; Provide empathetic patient service at pick-up, drive-thru, and over the phone; Offer immunizations and other services; Complete inventory activities as directed by the Telepharmacy Technician Team Leader, including medication deliveries, cycle counts, returns-to-stock, and waiting bin inventories; Contribute to a high-performing team and seek opportunities to expand clinical and technical knowledge; Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market; Serve as peer mentor for onboarding, training, and development of new hires; Comply with federal, state, and local laws, professional standards, and CVS policies; Deliver additional patient health care services when the pharmacist is on-site where allowed by law; Where permissible, support immunizations, including obtaining Technician Immunizer status, educating patients, monitoring adverse reactions, reviewing and collecting patient information, and monitoring vaccine supplies

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, including age, education, and licensure/certification; If the state board does not mandate a minimum age, must be at least 18 years of age; If the state board does not mandate a minimum education requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program; National Certification (PTCB or ExCPT); State-level licensure requirements vary by state; 1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred; Regular and predictable attendance, including nights and weekends; Ability to complete required training within designated timeframe; Ability to concentrate on a task over a period of time; Ability to pivot quickly from one task to another; Ability to confirm prescription information and label accuracy; Friendly, helpful customer service; Ability to use and understand verbal and written communication; Active listening; Ability to use math to solve problems such as determining tablets to dispense, day's supply, and number of bottles; Ability to identify challenging interactions and choose the best course of action; Ability to assess business problems and create action plans to correct root causes; Able to be mobile and remain upright for extended periods; Ability to lift, scan, and bag items; Reach overhead and stoop considerably; Close visual acuity; Occasionally lift up to 20 lbs.; Frequently lift up to 10 lbs.; Ability to receive and convey detailed spoken instructions; Any additional tasks as directed by Supervisor or Manager

Nice to have

1-3 years previous experience as a Pharmacy Technician; Advanced Certified Pharmacy Technician (CPhT-Adv); Ability to become immunization certified; Previous experience in a pharmacy, retail, medical, or customer service setting; Experience in an Inventory Specialist role; Ability to work in the home store and across the market in other locations to meet business needs

Benefits

Medical, dental, and vision coverage; Paid time off; Retirement savings options; Wellness programs; Other resources based on eligibility