Transportation/ Dispatch Coordinator

We are looking to hire a hands-on and motivational individual for our Daniels’ medical waste treatment facility in Abbotsford, BC who will provide personnel, route, and management support to Daniels drivers to ensure service is executed cost-effectively, efficiently, productively, and to the Daniels standard per our service agreements.

Responsibilities

Liaise between customer, driver, and sales to ensure each service is performed optimally; Be coverage for routes as needed. Overnights and local; Maintain interdepartmental communication between our plant operations, sales, and field operations teams; Work with plant operations to plan and schedule shipments to final disposal sites; Using Geotab, Lytx, HOS logs and other documents, track and monitor driver activity (excessive stop times, excessive idling, excessive speeding, etc.); Work to ensure accurate and efficient creation of manifests; Co-ordinate scheduled vehicle preventative maintenance. Annual inspections of entire fleet and minimize down time of fleet; Maintain Key Performance Indicators measures (EG: Spreadsheets); Analyze route efficiencies to ensure optimum cost savings; Be pro-active in assisting with the development of safe work practices; Responsible for ensuring driver compliance with Occupational Health and Safety legislation and principles and rectify any non-conformance or matters of concern regarding Health and Safety and Environmental matters; Ensure minimal errors are made and high quality of customer service delivered; Manage routing through our internal system to maximize space on trucks (Daily Routing); Work on SalesForce cases and routing updates; Manage route start times, arrival at first customer, warehouse unload and PM times

Requirements

2+ years of Transportation Support, dispatch and Supervisory experience required; Must have Class 5 license with airbrakes endorsement, as this position will provide route coverage from time to time; Strong attention to detail; Strong verbal and written customer service communication skills; Interpersonal skills and relationship building; Deadline-oriented; Problem solving

Nice to have

Smith Driving Training