User Experience Designer, Stanbic IBTC Asset Management

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

The UI/UX Designer is responsible for creating consistent, intuitive, accessible, and user-centric digital experiences across web and mobile channels. By continually gathering and synthesizing online user feedback, app store reviews, customer survey insights, and usability testing data, the UI/UX Designer addresses friction points, refines interaction flows, maintains the comprehensive BluNest Design System, and supports rapid, continuous initiative delivery within cross-functional Agile Scrum squads. Continuously audit and analyze customer feedback from app store reviews (Google Play, Apple App Store), social media, customer support tickets, and online forums to identify UI/UX friction points. Conduct user research, usability testing, and qualitative/quantitative evaluations to translate user pain points into actionable design improvements.

Type of Qualification: First Degree

Field of Study: Visual Arts, Graphic Design, Human-Computer Interaction (HCI), Computer Science, Information Technology, Mass Communication, or a related discipline

Requirements

Experience designing for financial services, fintech, banking, payments, lending, customer onboarding, self-service or regulated digital environments.; Experience as a UX designer, product designer, UI/UX designer, interaction designer or related digital design role.; Experience conducting or applying user research, usability testing, customer interviews, surveys, A/B testing or behavioural insight to improve digital journeys.; Experience working in agile or hybrid product delivery teams with Product Owners, Business Analysts, Engineers, QA/UAT and technology stakeholders.