Venue Support Officer - Emerald Star Hotel Motel

Venue Support Officer | Emerald Star Hotel Motel | Dream big with us!

Good food, good drinks and good people - what could be better? At ALH, our pubs are a place to escape and feel at home. Where stories are made and retold. And with passion on tap, our team adds to every pub’s story.

A day in the life of a Venue Support Officer

- Completion of all financial reconciliations as required including maintaining point of sale registers
- Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records.
- Manage stock control and stocktakes within the Venue as well as Identify and highlight cash and stock variances
- Ensure all VISA obligations are met and managed for team members in the ALH systems.
- Reviewing all venue generated reports and providing feedback to key team members
- Assist Management Team in achieving expected audit results as well as Compliance and Loss Prevention

Requirements

You provide outstanding customer service with enquiries via phone, email and face to face.; You understand the importance of privacy & confidentiality with sensitive information; You maintain the administration area in a well organised and professional manner at all times; You support the Venue team with service on the floor during peak times of trade; You attend and contribute your insights in team meetings