Veterinary Practice Manager

Briarwood Animal Hospital is a well-established, progressive, fast-paced veterinary practice in Little Rock, Arkansas. Our three-doctor small animal hospital is committed to providing comprehensive care while creating a supportive, collaborative environment for our team. As our Veterinarian Practice Manager, you'll oversee the day-to-day operations of the hospital while partnering closely with our doctors, veterinary team, and regional leadership. Our hospital offers a wide range of services and advanced technology, including preventative care, surgery, urgent care, high-speed dentistry, cold laser therapy, in-house diagnostics, digital full-body and dental radiology, ultrasonography, medical and vacation boarding, and grooming.

Responsibilities

Lead, schedule, train, coach, and support veterinary hospital staff; Partner with leadership on staffing needs, hiring, onboarding, performance, and personnel matters; Recruit team members who align with the hospital's culture and veterinary care standards; Maintain employee schedules and ensure appropriate staffing based on hospital needs; Address employee and client concerns fairly, professionally, and promptly; Maintain strong communication between veterinary staff, doctors, clients, and leadership; Manage inventory, ordering, equipment, returns, and vendor relationships; Monitor product quantities, pricing, and controlled-substance inventory; Help implement and maintain hospital policies, including DEA/controlled substance and OSHA requirements; Ensure payroll is completed accurately and on time; Support accurate patient records and proper use of veterinary terminology; Assist clients with questions about hospital policies, appointments, services, and treatment costs; Notify the appropriate veterinary team members of emergency cases; Represent and market the hospital within the local community and veterinary community

Requirements

Strong knowledge of veterinary medicine terminology and hospital operations; Excellent leadership, communication, and customer service skills; Strong organizational and computer skills; The ability to make fair, unbiased decisions when managing people; A self-starter mindset and desire to continue growing your veterinary leadership skills; Flexibility to adjust your schedule based on hospital needs

Nice to have

Veterinary Practice Manager or veterinary management experience; At least 1 year of management experience or 3+ years of veterinary experience

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA); Employee Assistance Program; Paid Vacation and Sick Time for ALL Employees; Paid Bereavement Program; Paid Parental Leave Program; Competitive Compensation; Continuing Education Allowance (applies to licensed/registered/certified roles); Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program; Career Development Opportunities; Referral Bonus Program for most positions; Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)