Vice President, Client Services, India

We are looking for an experienced and strategic media professional to join our team as a Vice President. The role requires a strong blend of client leadership, integrated digital strategy, business acumen, and team management capabilities. The ideal candidate will have a proven track record of managing large-scale digital mandates, driving business growth, leading integrated planning initiatives, and building strong client relationships. This role will be responsible for translating business challenges into media solutions that deliver measurable outcomes while driving innovation and operational excellence.

Responsibilities

Serve as a trusted advisor to client stakeholders; Lead day-to-day client engagement; Drive annual planning discussions, business reviews, and strategic roadmaps; Identify opportunities for business growth, upselling, and expansion of services; Lead the development of integrated digital media strategies; Build holistic media frameworks; Collaborate with specialist teams across search, social, programmatic, analytics, content, and measurement; Champion innovation and emerging media opportunities; Oversee planning and execution across biddable and non-biddable channels; Drive performance reviews and optimization frameworks; Ensure best-in-class campaign delivery; Leverage audience, platform, and business data; Drive adoption of advanced measurement frameworks; Partner with analytics and data science teams; Lead and mentor a high-performing team; Foster a culture of collaboration, accountability, innovation, and continuous learning; Support talent development, succession planning, and capability building; Manage account profitability, revenue forecasting, and resource allocation; Ensure financial discipline across planning, billing, and operational processes; Contribute to new business opportunities, pitches, and strategic growth initiatives

Requirements

10 - 12 years of experience in digital media strategy, planning, and client leadership roles; Strong understanding of digital ecosystems including Search, Social, Programmatic, Video, Commerce, and Measurement; Experience managing large and complex client mandates across multiple stakeholders; Proven ability to lead integrated media planning and business growth initiatives; Strong commercial acumen with experience managing account performance and profitability; Demonstrated experience leading and developing teams; Excellent communication, presentation, and stakeholder management skills

Nice to have

Experience with data-driven planning, audience strategy, and advanced measurement frameworks is preferred

Benefits

Competitive medical insurance; Group retirement plans; Vision and dental insurance; Significant paid time off; Preferential partner discounts; Employee mental health awareness days; Employee resource groups; In-office events