Volunteer NILS Officer

Northern Rivers Community Gateway (NRCG) is seeking a Volunteer NILs Officer to support our Financial Inclusion programs. The NILs (No Interest Loans Scheme) offers people on low incomes safe and affordable access to credit over a range of periods. As a volunteer, you will work as part of a team within our Financial Inclusion programs, supporting the NILs Team in day-to-day operations, while reporting to the Manager – Wellbeing & Inclusion.

Responsibilities

Assist clients with loan applications and follow-ups; Maintain client records and program databases; Ensure compliance with operational and funding guidelines; Promote the NILs program and other NRCG services

Requirements

Understanding of people on low incomes; Relevant experience or qualifications for administrative and client support; Ability to meet targets and work flexibly; Computer literacy (Microsoft Office, databases)

Nice to have

Experience in microfinance or loan programs; NSW Driver’s Licence

Benefits

Make a real impact on your community; Be part of a collaborative, values-driven team; Gain experience in financial inclusion and social impact work