Warehouse & Distribution Supervisor - First Shift

The Warehouse & DC Supervisor is a key member of the warehouse operations team and is responsible for driving associate engagement, productivity, quality, accuracy, and safety in a specific area (inbound return orders, order picking, order sorting, or outbound/shipping) by providing leadership and day to day direction to a team of numerous hourly associates. The Warehouse & DC Supervisor is also responsible for close collaboration with peers in other departments to ensure all decisions/outcomes align with the overall site goals and objectives. Communication with internal business teams, such as inventory, customer solutions, sales and warehouse operations, supply chain. Hours: 9 AM - 5:30 PM / Monday - Friday

Responsibilities

Supervise associates to pick merchandise and consolidate orders, pack orders, or ship packages direct to consumers and retail customers; Supervise secondary production functions associated with their currently assigned department, such as returns, return to vendor processes, make ready/audit functions, etc.; Implement optimal staffing mix during assigned shift for applicable department(s) in partnership with management the production/wave planning office; Monitor Warehouse lines to ensure goods flow properly within the facility; communicate best practices for conveying goods to associates within department(s) of responsibility as well as upstream and downstream departments; Maintain accurate records of processed merchandise, packages and shipments, gift packaging, tracking numbers, etc. as well as associate productivity; prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition; Maintain high quality and productivity standards in assigned department(s) by providing continuous direction, training, and motivation to hourly associates; Coach and develop Warehouse leads in the day-to-day motivation and support of hourly order processors; Ensure on-time order processing and Warehouse, keeping service level promises to our customers; Present problem analysis of operational issues to the inbound/outbound manager on duty and recommend solutions in a creative and logical manner; Be solution oriented and routinely make recommendations for continuous improvement within the site; Exercise the autonomy to make operational decisions on the fly to keep the building plans on track and support the business; Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organization policies and communications; In partnership with the Warehouse area, plan and use independent discretion to organize day-to-day operations activities/objectives; Appropriately communicate with, follow up with, and support associates in a timely manner; Leverage the various systems in the facility to generate reports, understand trends and potential roadblocks, interpret any corrective measures needed and execute plans to achieve desired outcome; Monitor hourly/daily reporting and escalate concerns when needed; Learn, understand, and regularly execute tasks related to the various software programs used to run the facility i.e. ERP, WMS; Follow all established facility safety and security standards; set the example for, coach, and hold hourly associates accountable; Maintain a clean and safe working environment; ensure all equipment is in working order and that associates have the tools they need to be effective; Special projects and other duties as assigned

Requirements

3+ years of previous distribution experience; Self-starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision; Able to openly communicate on all levels of management, customers and vendors; Highly organized, detail-oriented and ability to multi-task in a fast-paced, deadline driven environment; Customer focused with strong data and analytical skills; Excellent computer skills including Microsoft Suite programs; Proven track record and experience in planning and an interest in continuous improvements; Results-oriented professional able to solve problems and implement change; Potential to grow into positions of increasing responsibility based on results and capabilities; Supervisory/managerial skill set to lead others, align actions and plans to strategies, support a learning culture, build collaborative motivated teams focused on results

Nice to have

At least 2 years of supervisory experience; Bachelor's degree in Supply Chain, Logistics or Business; Expected high performance behaviors; Positive attitude regarding work and responsibilities; Ability to work collaboratively within teams; Ability to maintain effectiveness during major changes in work tasks or the work environment; Continuously look for ways to do things faster and better while maintaining high quality standards; Creative and intellectually curious; willing to try different and novel ways to overcome obstacles

Benefits

Performance-based incentives; 401k with company match; healthcare coverage; broad range of other benefits; dynamic career paths; robust development; opportunities to learn from talented colleagues around the globe; benefits that support physical, financial, and emotional wellbeing