Account Director, Startups

OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. This role is a mixture of technical understanding, vision, partnership, and strategy.

Responsibilities

Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.; Partner with solutions and research engineering to build and execute complex customer programs and projects.; Own a consumption revenue target.; Manage consumption revenue forecasts.; Analyze key account metrics to create reports and provide insights to internal and external stakeholders.; Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.; Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.; Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.; Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.; Support the recruitment and onboarding of other teammates.; Support the development of company culture.

Requirements

6+ years selling platform-as-a-service and/or software-as-a-service.; Designing and executing complex deal strategies.; Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.; Supporting the growth of fast-growing, high-performance companies.; Working directly with C-level executives.; Communicating technical concepts to customers and internal stakeholders.; Leading high-visibility customer events (CAB, conferences, product launches, etc.).; Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.

Nice to have

Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.; Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.; Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.; Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.; Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.

Benefits

Relocation assistance to new employees