Account Manager-1

As the Account Manager, you will play a pivotal role in managing and nurturing relationships across client sites in the UK, acting as the key liaison between the client and internal teams. This role is responsible for overseeing Prefilled Display packaging-related projects while also engaging in broader discussions around quality, supply chain, and logistics. With a strong foundation built from the FMCG industry, excellent project management skills and a technical mindset, the Account Manager follows the full development process of Display Packaging solutions - from initial concept through to deployment. They lead initiatives such as a full end to end packaging process review, ensuring packaging is fit for purpose and aligned with client needs and retailer guidelines. A core part of the role involves understanding the end-to-end supply chain and identifying opportunities for improvement. The Account Manager collaborates closely with specialist teams to implement enhancements that drive efficiency, sustainability, and value for the client. The Account Manager will be responsible for delivering results through a culture of collaboration and accountability, with a hands-on attitude. This is a hybrid role based in the UK and English is essential. Some occasional travel may be required.

Responsibilities

Control the project management of Display Packaging from client brief to delivery; Maintain an up-to-date dashboard monthly, identifying key opportunities or issues; Define appropriate action plan in alignment with each client; Sales administration; Ensure monthly reporting to the line manager and Regional Account Manager; Ensure regular presence on client sites and meet regularly with relevant stakeholders in person; Understand and leverage the clients’ contractual principles and pillars of the strategic account plan; Be responsible for delivering the overall targeted business results for the managed Client‘s sites - Own profitability commitment and drive actions to improve profit level - undertaking joint responsibility for financial delivery; Identify potential opportunities through various lenses, gather and address comprehensive insight of every value-related opportunity; Drive the Value Delivery projects pipeline end-to-end across all relevant TMS functions, selected strategic suppliers and client sites; Be the main point of contact for the client, keeping them informed of progress while building strong relationships with internal teams and third-party suppliers; Take care of all crucial briefing and administration as part of the end-to-end lifecycle process

Requirements

English is essential; Proven experience within the print and packaging industry with a working knowledge of the temporary POS display industry across retail markets, together with 2D POSM execution; Expertise in managing print management strategies, planning, budget, and cost management; Comprehensive understanding of design to enable implementation of creative solutions; Proven service delivery experience in an account management setting; Ability to develop and execute alternative solutions; Strong technical understanding of Print and Display categories; Experience managing multi-campaign/multi-job projects with multiple service line elements; Strong attention to detail; Ability to manage multiple projects, from creating critical paths and overseeing multiple projects; Proactive, hands-on problem-solver

Nice to have

Experience gained within a logistics and co-packing environment