Account Manager, Growth UK&I

At Vanta, our mission is to help businesses earn and prove trust. As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security programs.

Responsibilities

Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner; Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers; Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts; Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc.; Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc.); Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with scrupulous pipeline hygiene; Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution.

Requirements

3+ years experience selling to or managing customers; Fluency in written and spoken English; Must be able to work in our London office 3 days a week (Tuesday, Wednesday and Thursday); Strong ability to prospect and build pipeline without assistance from BDR and/or inbound support; Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging; Be highly motivated with a sense of urgency and willingness to adjust; Able to effectively collaborate with a wide range of departments including CS, Marketing, Enablement, and Support; Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

Nice to have

Second European language; Previous experience in security and compliance

Benefits

Industry-competitive salary and equity; 100% covered medical, dental, and vision benefits with dependents coverage; 16 weeks paid Parental Leave for all new parents; Health & wellness stipend; Remote workspace, internet, and mobile phone stipend; Commuter benefits for team members who attend the office; Pension matching; 25 days of Annual Leave per year and unlimited sick time; 8 company-paid holidays; Virtual team building activities, lunch and learns, and other company-wide events; Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney