Account Manager

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. We are looking for a talented Account Manager to help us grow and expand our presence in the UK market.

Responsibilities

Proactively reach out to existing Commify customers to uncover new opportunities, upselling and cross-selling messaging solutions; Deeply understand the product suite to articulate its value and align solutions with customer needs; Navigate every stage of the sales process from qualification and discovery to negotiation and deal closure; Re-engage recently onboarded customers to identify immediate expansion opportunities; Meet and exceed monthly sales KPIs including daily customer contacts, converted conversations, and closed sales; Keep accurate, up-to-date pipeline and customer activity records within the CRM

Requirements

0–2 years of experience in account management, business development, or sales within a B2B setting; Strong communication and interpersonal skills with a natural ability to build and maintain positive relationships; A goal-oriented mindset with a strong drive to meet and surpass targets; Solid problem-solving abilities and a customer-first mindset; Highly self-driven and eager to learn; Good organisational capabilities with the ability to multitask and prioritize effectively

Nice to have

Any previous experience working towards KPIs is a great bonus; Familiarity with CRM platforms such as Salesforce is a bonus; An interest in or familiarity with the telecommunications or SaaS industries is a valuable advantage

Benefits

Competitive salary (£30 - 35,000); Bonus scheme (On Target Earning: £12,000 per annum, uncapped commission); Unlimited professional and personal learning; Comprehensive healthcare cash plan; 27 days of annual leave plus Bank Holidays; 2 Wellbeing leave days and 2 days dedicated to giving back to your community; Birthday off; Employer pension contribution at 5%; Death in service benefit (4 times salary); Annual award recognition; Monthly and quarterly social events; Flexible hybrid working arrangements