Administrative Sales Support Specialist

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Performs a variety of duties to provide outstanding service and support to our customers and Mechanical Products Division Sales staff. Within established procedures performs a variety of administrative support functions to receive, process and complete product orders according to customer specifications.

Responsibilities

Provide outstanding service and support to customers and Mechanical Products Division Sales staff; Perform administrative support functions to receive, process and complete product orders according to customer specifications; Stock orders/inventory management with inside team, warehouse manager/purchasing manager; Work/learn various portals and purchase order generation; Coordinate between shipping/accounting on receipt errors/pricing; Receive vendor order acknowledgement, update purchase orders/orders in P21 dates/pricing and communicate changes with Inside; Send weekly open order report and generate reports for salesmen as requested; Document control- scanning, filing, organizing; Perform receptionist duties when necessary; Provide administrative support to Outside and Inside Sales staff including generating reports and composing routine correspondence; Receive and review product purchase orders to ensure terms and conditions are correct, prepare and issue order confirmations; Perform order entry functions by accurately inputting product code, serial number, quantity, price, discount and other pertinent information; Contact manufacturer and supplies tracking information when requested; Maintain stocked inventory status and prepare monthly reports; Maintain appropriate supplies for timely and accurate issuance; Organize and maintain file systems, file correspondence and other records; Follow established Quality Assurance programs; Communicate with co-workers, management, customers and others in a professional and courteous manner

Requirements

Associate's degree from a two-year college; or three to five years related experience in industrial distribution; or equivalent combination of education and experience; Ability to perform each essential duty satisfactorily