Applied AI Specialist

Riverflex was founded in Amsterdam and London in 2018 and has grown into a global team of consultants united by one mission: to help courageous leaders drive intelligent transformation. We integrate three service pillars - strategy & transformation consulting that Creates Change, talent services that Build Teams, and business-accelerating AI products that Augment Intelligence. We are not a traditional consultancy. We work at C-level with blue-chip companies on the programmes that actually matter, and we are building our Technology Risk practice at exactly the moment the market needs it most. Your role as Applied AI Specialist: You'll be an AI Business Specialist in our consulting practice, working hands-on inside the Applied AI consulting team. The person who walks into a client's finance, ops, CX or sales function, understands how the work actually gets done today, and helps redesign it around AI primitives - skills, memory, plugins, connectors, harnesses, agents. You sit at the intersection of business, product, and technology, strong on the commercial and innovation side, with enough technical literacy to prototype your own solutions using AI-assisted tools and no-code platforms - wiring up connectors, drafting specifications, and testing what works before handing it to engineering to harden. The job is translating between what a customer actually needs and what the AI system has to look like to deliver it. This is not an AI engineer role. It is also not a strategy slide-deck role. And it is not a team-management role. Your job is to bring deep specialist craft and ship things, not to run people.

Responsibilities

Lead Applied AI workstreams on flagship engagements with major European retailers and financial services clients; run discovery, help design the AI Operating System for the function in scope, and ship the first wave of skills, agents and integrations alongside the client team; implement AI internally at Riverflex; help redesign our ways of working around AI and ship the building blocks; lift the craft of our Applied AI consulting team through your specialist expertise; coach colleagues through real work; contribute what you build into our reusable library; help build our AI coaching and change propositions; be hands-on in the productisation: building materials, running early engagements, and feeding learnings back into the offer.

Requirements

5+ years of consulting, transformation, change, product or operating-model work - boutique, MBB, Big 4 advisory, in-house transformation, or a strong product/ops role at a tech-forward company, of which at least 2 in AI; Demonstrated ability to walk into a function, model how work gets done today, and redesign it; Hands-on experience developing and deploying applications with Claude Code, Copilot, OpenAI, Gemini, or other AI-powered IDEs. You have a solid understanding of "HOW" things are built and distributed to real users; Tech-savvy enough to prototype independently with an experimental mindset: you understand software at a conceptual level (what an API is, what a webhook does, how a data model hangs together), you're confident using AI-assisted tools and no-code platforms to build skills, plugins or connectors, and you're comfortable iterating when something breaks; Working understanding of LLM primitives - context windows, memory, tools, agents, evaluation - and of where the bottleneck currently is in real deployments. We will train you on the rest; Knowing when AI is the right tool for the job, and when it isn't, including when to lean on a coding agent versus building something yourself; Strong client presence and communication skills - confident running discovery sessions and demos with director-level stakeholders; A curious, always-learning mindset: you follow AI and tech trends/tooling closely out of genuine interest, not just professional necessity; Fluent in English, Netherlands-based.

Nice to have

Have shipped a non-technical builder programme, an internal AI tool, or an AI-driven workflow change inside an organisation; Have a public GitHub showing real work, and/or an active social presence around AI (posts, projects, building in public); Experience designing change around AI specifically (not generic "digital transformation"); Existing footprint in the Anthropic, Claude, Copilot, OpenAI or Databricks ecosystems; Domain experience in retail, financial services or consumer; A genuine builder instinct - you tinker, you ship side projects, you have an opinion on how AI tools should actually be set up; Dutch is a bonus, not a requirement.

Benefits

A competitive compensation package; 25 days off per year, plus a full week off between Christmas and New Year; Flexible work from abroad for up to 6 weeks per year; Pension scheme to help you plan for your future; Learning & Development budget, including full access to all Coursera courses; ClassPass membership; Access to the latest tools: ChatGPT Pro, Claude, Notion, SlideHub and Riverflex's in-house developed software; Equity share scheme for long-term team members; A clear path to Director with profit-share upside.