Assistant General Manager

Are you looking for a great job where the work is actually fun? Do you want to work somewhere you can make a difference every single day? We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. As a member of our leadership team, you believe great managers lead from the front. You believe that culture is important; you set the standard for excellence and are comfortable coaching others to achieve success! You believe every child deserves high-quality swim lessons!

Responsibilities

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures; Manages the staff to ensure high productivity, excellent performance and positive employee satisfaction; Onboarding: trains and oversees new staff to provide superior swim instruction and golden customer service to the students and families of GSS; Provides sales and marketing training to all qualified sales staff to better promote the program; Gains knowledge and experience with all software programs to assist with booking, scheduling, reporting, and all administrative functions; Helps with pool operations to ensure a safe and sanitary swim environment; Believes in developing from within: actively seeks to coach and develop employees and believes in developing from within; Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP; Maintains current certifications and stays up-to-date professionally on the aquatics and management field; Fulfills other duties and responsibilities as assigned by the Employer.

Requirements

High energy – you believe work should be fun and you work to create a positive environment for those around you; A willingness to learn and grow - we will teach you how to swim if you are currently a non-swimmer; Excellent communication and organizational skills; A problem-solver - able to quickly adapt and support all functions of the school; Passionate about working with children of all ages and ability levels; Must pass background examinations (included with training); Two or more years management experience required; High school diploma or GED is required; Maintains active Lifeguard, CPR/AED and first Aid certification NOT required when applying, but must be willing to achieve certification(s) in the first 60 days of employment; This position requires managing a team of 50-60 employees.

Nice to have

Bachelor’s degree or higher preferred; Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider preferred; Two or more years as a swimming instructor preferred.

Benefits

Free uniforms; Paid time off; Training & development; Employee discounts; Opportunity for advancement; Health insurance; Paid training (includes all safety and pool operator certifications); Consistent schedule - no late nights or weekends; Opportunities to specialize in a programming area: infant lessons, special needs lessons, or swim team coaching; Free swim lessons for your immediate family (after 3 months of employment); Healthcare stipend; SIMPLE IRA matching; Flexible schedules