Assistant General Manager

Goldfish Swim School is looking for an energetic, motivated leader to join our management team. As Assistant General Manager, you'll work alongside the General Manager to oversee daily operations, develop employees, deliver exceptional customer service, and help create a fun, safe, and positive experience for every family.

Responsibilities

Support the daily operations of the swim school; Recruit, train, coach, and develop team members; Deliver exceptional customer service and resolve concerns; Assist with staffing, scheduling, and employee performance; Support swim lesson quality and instructor development; Oversee front desk, retail, birthday parties, and facility operations; Assist with marketing, community outreach, and social media; Ensure compliance with all safety procedures and company standards; Help create a positive, engaging workplace culture

Requirements

Excellent leadership, communication, and organizational skills; Passion for working with children and families; Ability to pass a background check

Nice to have

Bachelor's degree; Two (2) or more years of management or leadership experience; Experience in aquatics, childcare, recreation, hospitality, education, or customer service; Lifeguard, CPR/AED, and First Aid certifications (or willingness to obtain through company paid training)

Benefits

401(k) matching; Quarterly performance bonuses; Two (2) weeks paid vacation; Six (6) paid holidays; Five (5) paid sick days; Paid training and certifications; Employee & family swim lesson discounts; Complimentary snacks and beverages; Team recognition events and advancement opportunities; Flexible schedule; Employee discounts; Paid time off; Training & development